Subject:
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Contact for a small complain, and some feedback
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Newsgroups:
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lugnet.dear-lego
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Date:
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Sat, 10 Nov 2001 00:12:17 GMT
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Viewed:
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1855 times
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Hi,
I have a small complain regarding my newly acquired Metroliner kit, and I'd
like to know who I should e-mail about it. The catches are:
- I live in Portugal, where S@H isn't yet available. So I had to ask Belgian
friends to buy the set, and re-ship it from there. Is it relevant to know
this, when choosing who to address? I mean, should I e-mail LEGO Belgium,
Portugal, or Headquarters, or other?
- I am not registered as the actual buyer myself, do I need to ask the
person who actually gave the name to intervene?
And for the record, the small complain has to do with the conditions in
which the instruction booklet came - nothing TOO serious about the product
itself. I would just like to replace the damaged booklet.
Ok, now for the feedback:
I like the set very much. I own the original metroliner and club car, and
now I'd have a clone... if it weren't for those blue-glass windows... ugh!
I mean, I can take the stickers, I can understand the hair, I don't mind the
new type of wire, but those glasses... it just sticks out, it is very
unaesthetical (sp?).
Oh, and I found some minor misprints in the doors, probably the machine to
print them was malfunctioning or maladjusted - but this is not too upseting,
I just thought about letting you guys know to see if it is *fixable* for the
future.
Overall, very nice. Worth the € to the last. Bring on some more like this!
Pedro
PS - if you can help me with my LEGO contacting issue, please be kind enough
to e-mail me: el_gordo@netc.pt
Thank you very much for your help.
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Message has 2 Replies:
 | | Re: Contact for a small complain, and some feedback
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| "Pedro Silva" <el_gordo@netc.pt> wrote in message news:GMK5wH.7tr@lugnet.com... (...) [ ... snipped ... ] (...) the (...) upseting, (...) the (...) [ ... snipped ... ] The blue windows is an acknoledged error and there is a solution. See this: (...) (23 years ago, 10-Nov-01, to lugnet.dear-lego)
| | | Re: Contact for a small complain, and some feedback
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| In lugnet.dear-lego, Pedro Silva writes: [Snip] (...) [Snip] I have a similar complaint about several newer sets e.g. 8466, in which the instructions were mangled up because of the way the boxes are now packed. I know it is done to save on (...) (23 years ago, 10-Nov-01, to lugnet.dear-lego)
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