Subject:
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Re: Contact for a small complain, and some feedback
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Newsgroups:
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lugnet.dear-lego
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Date:
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Sun, 11 Nov 2001 19:06:25 GMT
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Viewed:
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1939 times
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In lugnet.dear-lego, Mike Walsh writes:
>
> "Pedro Silva" <el_gordo@netc.pt> wrote in message
> news:GMK5wH.7tr@lugnet.com...
> > Hi,
>
>
> [ ... snipped ... ]
> >
> > Ok, now for the feedback:
> > I like the set very much. I own the original metroliner and club car, and
> > now I'd have a clone... if it weren't for those blue-glass windows... ugh!
> > I mean, I can take the stickers, I can understand the hair, I don't mind • the
> > new type of wire, but those glasses... it just sticks out, it is very
> > unaesthetical (sp?).
> > Oh, and I found some minor misprints in the doors, probably the machine to
> > print them was malfunctioning or maladjusted - but this is not too • upseting,
> > I just thought about letting you guys know to see if it is *fixable* for • the
> > future.
> >
> > Overall, very nice. Worth the ? to the last. Bring on some more like this!
> >
> >
> > Pedro
>
>
> [ ... snipped ... ]
>
> The blue windows is an acknoledged error and there is a solution.
>
> See this: http://news.lugnet.com/lego/direct/?n=3302
>
> Note that the number here is for the US but you should be able to contact
> LEGO in Europe to get the same items Jake refers to I would think.
Hi Mike,
Thank you for the reply. You know, now that you mention it, I remember
having read this post some time ago, I just hadn't yet ordered my K10001...
so I did not pay much attention to it.
So TLC *knows* about this mistake, and they propose a way to correct it. Great!
But, like you say, it is valid only to the US. Now, living in Europe, in a
place where LEGO has recently closed down the office, *who* must I address
to ask for the replacement? That is my real problem, I just don't have a
clue on who is responsible for consumer affairs in Portugal (or should it be
Belgium instead? Read earlier post for explanation).
Man, things were way easier in the eighties, and I never had a problem back
then... *sigh!* ;-)
Pedro
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Message is in Reply To:
 | | Re: Contact for a small complain, and some feedback
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| "Pedro Silva" <el_gordo@netc.pt> wrote in message news:GMK5wH.7tr@lugnet.com... (...) [ ... snipped ... ] (...) the (...) upseting, (...) the (...) [ ... snipped ... ] The blue windows is an acknoledged error and there is a solution. See this: (...) (23 years ago, 10-Nov-01, to lugnet.dear-lego)
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