Subject:
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Re: Gnah I'm afraid I've discovered a new bug :(
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Newsgroups:
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lugnet.robotics.nxt
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Date:
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Thu, 14 Sep 2006 20:32:54 GMT
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Viewed:
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9876 times
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Anders B Jansson wrote:
> Replying to myself:
> I've been told by support to contact sales.
> Which is fair, not their fault that I contacted the wrong source.
> // hdw
My faith in the company is undisturbed.
Quick call to the sales dept and a new NXT is in the mail.
They kindly asked me to return the broken one, using their free
of charge mailing service.
Note that they didn't say:
"Return the unit, let us mull for a week and we might send you a new one".
They gave me a reference number for my return and cleared sending a new on the spot.
I'm so tired on companies that want a faxed copy of my ID, shoe size,
sexual preference and a stool sample before they accept to talk to me.
And need proof by three oathsworn men of good standing before pondering
a replacement.
With Lego it's:
- Gah! My toy is broken!
- Cool, we'll send you a new one, what's your adress?
// hdw
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