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Subject: 
Re: Not wanting to start rumors, but
Newsgroups: 
lugnet.color
Date: 
Thu, 7 Jul 2005 05:44:20 GMT
Viewed: 
2029 times
  
Jake,

Does this mean we can ship back all our Knight's Bus purple and receive ONE SINGLE
PURPLE color back in return?  I only have maybe 2-5 of the set, but it sure would be
nice if the purple was consistent.  "Within acceptable tolerances" they are NOT.


Jake McKee wrote:

If you have a brick that seems to be a different color, please contact me
offline and I can arrange to get your "odd" brick to the QA department to ensure
there wasn't a problem with a production run somewhere.

The best solution when things like this come up is to contact Consumer Service
(http://www.lego.com/service). They can arrange replacement parts and facilitate
getting the questionable bricks to QA.

--
Tom Stangl
*http://www.vfaq.com/
*DSM Visual FAQ home
*http://www.vfaq.net/
*Prius Visual FAQ Home



Message is in Reply To:
  Re: Not wanting to start rumors, but
 
(...) I've checked on this, and, as always, no - this is not a new color. There has been no change in this color. If you have a brick that seems to be a different color, please contact me offline and I can arrange to get your "odd" brick to the QA (...) (19 years ago, 6-Jul-05, to lugnet.color)

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