Subject:
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Re: I need a receipt!
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Newsgroups:
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lugnet.market.theory
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Date:
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Sun, 27 Jan 2002 23:27:15 GMT
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Viewed:
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1359 times
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"Matthew Gerber" <matthew@digitaliris.com> wrote in message
news:GqLzsG.Bsz@lugnet.com...
> In lugnet.general, Tony Kilaras writes:
> >
> > "Matthew Gerber" <matthew@digitaliris.com> wrote in message
> > news:GqKx6p.65J@lugnet.com...
> > > In lugnet.general, Tony Kilaras writes:
> > > > I don't know if this is the right newsgroup for this, but here • goes....
> > > >
> > > > I need an original receipts from Toys R Us for Lego set #1349 LEGO • Studios
> > > > Steven Spielberg MovieMaker Set:
> > > >
> > > > http://guide.lugnet.com/set/1349
> > > >
> > > > Obviously, you would have had to have paid in cash and the receipt • should
> > be
> > > > relatively recent for it to be of use to me.
> > >
> > > Fraud kinda' sucks...you might want to explain why you would need this
> > > receipt...
> > >
> > > Of course, Toys 'R' Us will give you a gift card/Geoffrey Dollars/store
> > > credit for the return without receipt, if you shop at T'R'U often • enough
> > to
> > > make that work...
> >
> > Fraud? That's quite an assumption to be making, no?
>
> No.
>
> Look back at your original request...think about how you could have worded
> it better, or explained your need more in depth (as you have done
> now)...face it, despite the community aspect of LUGNET (and I looked for • you
> on the membership roster, and searched for how long you have been posting
> here before I responded to you) most of us don't know each other from
> Adam...helping you out on just your request would kinda' be like buying • beer
> for the kids hanging out outside the liquor store, ya' know?
Hehe, I'm an oldtimer. I've been around since the last days of
alt.toys.lego. I don't
post that much anymore. Your name is familiar.
> > My mother-in-law bought me this set for Christmas. I already have this • set,
> > and it's not one of those sets you need two of. She bought it from TRU. • She
> > lost the receipt. I checked with the usual suspects (Target, Walmart, • Kmart,
> > etc) and the only two places that sell this set at all are Target and • TRU.
> > Target is selling it for only $45.44, and my mother-in-law paid much more
> > than that.
> >
> > I checked with 3 TRUs. TRU would only give me store credit if I had a
> > receipt because of the high price of the item being returned. I shop at • TRU
> > all the time, so a gift card is quite useful.
>
> Then you shouldn't have minded a receipt with a credit card in the first
> place (the major possible fraud warning light for me)...if you walk in and
> claim it was a gift, they'll give you store credit no matter the payment
> method. They don't care who bought it , where, or how, as long as it is an
> item they have in the computer so they can re-stock it. Since they force • the
> store credit nowadays, it's not like they're out any money...you've got to
> spend it with them eventually, or loose it.
I was unaware of this. I thought that they just reversed the debit to the
credit card. I
don't mind store credit, as I buy lots of stuff from TRU. In fact, I have to
pick up the Chou Chou
doll for my daughter.
> (And as an aside, if you are willing to go this far, why not just ask your
> mom-in-law to send you a copy of her credit card statement showing the
> purchase, and use that as proof...or, if it's that big of a hassle, let • her
> return it for the charge-back, and tell her what to get you in return...or
> bottom line, you got it as a gift, so taking less that the $200 value for • it
> SHOULDN'T be too much skin off your back)
I asked at TRU about a copy of the credit card statement and they said that
was not acceptable.
Therefore, without a receipt, neither she nor I nor anyone else can return
it. Besides, I wanted to
avoid telling her I don't want the set, as this is the first time she has
bought Lego for me and I want
to"encourage" this.
I did offer to take less than the $200 at the TRUs. I don't mind that,
because, as you point out, it is a gift.
However, I'm not going to take what Target wanted to give me, $45.44 LESS a
15% restocking fee.
> LFB is right...get the higher-ups involved and you will get your
> credit...and I'd like to point out that it was the POS system and company
> policy that blocked you from returning the set, not any type of
> overabundance of knowledge on the behalf of the employees of either LEGO
> sets or whether it was an electronic toy or not.
I don't have any beef with the employees. They were quite helpful. I'll
probably write a letter to the TRU
headquarters, which is right nearby in Paramus, NJ.
> (Man, can you tell that I hate my local T'R'U, or what? As a former • employee
> of the giraffe (WAY former!), I hate to see the state the stores are in
> today...UCK!)
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Message is in Reply To:
 | | Re: I need a receipt!
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| (...) No. Look back at your original request...think about how you could have worded it better, or explained your need more in depth (as you have done now)...face it, despite the community aspect of LUGNET (and I looked for you on the membership (...) (23 years ago, 27-Jan-02, to lugnet.general, lugnet.market.theory)
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