 | | Small annoyance with seller
|
|
Hey Y'all: I had a recent hassle with a seller on Brickbay who sold me a yellow castle minifigure and some other bits that were not in the "Great Condition" described. I found the black visor on the minifigure to have been chewed (ABC) and other (...) (23 years ago, 30-Oct-01, to lugnet.market.theory, lugnet.market.buy-sell-trade, lugnet.market.brickshops, lugnet.market.appraisal)
|
| |
| | Re: Small annoyance with seller
|
|
The Seller Should refund you the total cost of the transaction and shipping to him. Its his mistake and your the victim in a way.. This practice of refunding my customer all cost that i use on my brickbay store. even i only used it twice so far.. a (...) (23 years ago, 30-Oct-01, to lugnet.market.theory, lugnet.market.buy-sell-trade, lugnet.market.brickshops, lugnet.market.appraisal)
|
| |
| | Re: Small annoyance with seller
|
|
(...) In my opinion the seller should refund all of your out of pocket expenses. Caroline (23 years ago, 30-Oct-01, to lugnet.market.theory)
|
| |
| | Re: Small annoyance with seller
|
|
I think this is a tricky situation. It basically comes down to his opinion vs. your opinion. I think that if the items were close to the condition he had described then the seller should not have to pay for shipping. If they were clearly not in the (...) (23 years ago, 30-Oct-01, to lugnet.market.theory, lugnet.market.buy-sell-trade, lugnet.market.brickshops, lugnet.market.appraisal)
|
| |
| | Re: Small annoyance with seller
|
|
(...) Er, you "told" him? Or did you mean you and he communicated about the problem and agreed in advance that was the course of action that was appropriate. Someone who "tells" me how they are going to solve our mutual problem without exploring (...) (23 years ago, 31-Oct-01, to lugnet.market.theory)
|
| |
| | Re: Small annoyance with seller
|
|
(...) Here is an excerpt of my first email to him: "I found some problems with my order -- mainly that some of the items were in unacceptable condition (i.e. NOT in the "great condition" as stated in your descriptions). To make things easy, I will (...) (23 years ago, 31-Oct-01, to lugnet.market.theory)
|
| |
| | Re: Small annoyance with seller
|
|
(...) Yep, I think you put your finger on it. I think you have a beef (although, as you say in the subject, a "small" one) all right. Communication wasn't did. (...) Oooh, I will have to watch for *that* boilerplate because *mine* says buyer pays (...) (23 years ago, 31-Oct-01, to lugnet.market.theory)
|
| |
| | Re: Small annoyance with seller
|
|
(...) Keep in mind that the black visor was the only part I wanted, so since it was not in very good shape I wasted my whole effort in buying this figure. I get the idea that finding this one element in near mint-mint condition is going to be no (...) (23 years ago, 31-Oct-01, to lugnet.market.theory)
|
| |
| | Re: Small annoyance with seller
|
|
We have a similiar experience recently with a Germany seller from brickbay who not only sent us the wrong sets but also sent us sets with missing parts when he advertised complete set. After waiting for two months while he was on holiday, he first (...) (23 years ago, 31-Oct-01, to lugnet.market.theory, lugnet.market.buy-sell-trade, lugnet.market.brickshops, lugnet.market.appraisal)
|
| |
| | Re: Small annoyance with seller
|
|
Hmmmm On brickbay you expect a bit more. You take a chance wherever you buy. My rule of thumb is this - if it's a lego buff, then you should know where you stand - if they sell lampshades, shoes or samurai swords then, ... well, they may not know (...) (23 years ago, 31-Oct-01, to lugnet.market.theory, lugnet.market.buy-sell-trade, lugnet.market.brickshops, lugnet.market.appraisal)
|
| |
| | Re: Small annoyance with seller
|
|
Careful... Whilst I appreciate your situation, indeed the seller seems to have been remiss, I might read this as meaning that you HAVE had dealings with an a "non-overseas" i.e. local, "seller who is so irresponsible" ? Your statements are loaded (...) (23 years ago, 31-Oct-01, to lugnet.market.theory, lugnet.market.buy-sell-trade, lugnet.market.brickshops, lugnet.market.appraisal)
|
| |
| | Re: Small annoyance with seller
|
|
If the parts are not as described then the seller should pay all of the shipping. Period. I have recently had to offer such a refund on a sale that I made. It was a mistake in listing a minifig where I accidently clicked on the one below the one I (...) (23 years ago, 1-Nov-01, to lugnet.market.theory, lugnet.market.buy-sell-trade, lugnet.market.brickshops, lugnet.market.appraisal)
|
