Subject:
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Please help me with eBay bidder
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Newsgroups:
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lugnet.market.shopping
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Date:
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Thu, 10 May 2001 14:31:18 GMT
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Viewed:
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480 times
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Greetings:
I am having trouble with an eBay bidder, and I was hoping that some of you
could help clarify to him that I have done nothing wrong. He has posted to
lugnet.market.shopping before, so I will hope that he will see your responses.
I posted a large (120+) number of LEGO auctions in February. This bidder
won one lot, which he wished to be sent to Japan. This lot did not sell for
very much – around $5 – but it was composed of large LEGO pieces and weighed
about 13 ounces (a little less than a pound) with packaging.
The bidder would not pay ~$9 in shipping to send the parts via airmail.
While I indicated “airmail only” in the auction, I mistakenly agreed to let
him pay for surface mail – which cost about $4. (He knew another bidder in
Japan who won one lot of small tiles, which I was able to send via airmail
for about $4, so he refused to pay more than that amount.)
I mailed the pieces on February 13. I have a post office receipt with the
shipment on it. I also emailed the bidder that night, saying the parts were
shipped.
He has emailed me every few weeks since then, asking where the parts are,
and if I could track them for him. I assume they are on a boat in the
Pacific, and I can’t track them since he didn’t pay for any way to track
them (if there is a way). He also didn’t pay for insurance (some of my
other bidders did), so there is really nothing that I can or will do if they
get lost at sea.
Today he emailed me again. He stated that since it has been 3 months since
the parts were shipped, if he has not received the parts in 2 weeks he will
report me to eBay. While I’m not sure exactly what he means, I have never
been anything but completely honest with any of my bidders and don’t want
anything negative tarnishing my reputation. I have NOT left him negative
feedback (or any feedback), because I do not wish for him to leave negative
feedback against me for spite.
So, I ask for help. Please help me explain that surface mail to Asia is
very slow. If you have had things sent via surface mail, please post how
long they took to arrive. If you can help me convince him that I haven’t
done anything wrong, please post that, too.
I appreciate any help provided.
Much thanks,
Naji Norder
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Message has 5 Replies:
 | | Re: Please help me with eBay bidder
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| I have received packages via surface from Singapore and Germany and can vouch that it can take a very, very long time. I think the longest I've had to wait is about three months as well. I have written sellers about lost packages only to have the (...) (24 years ago, 10-May-01, to lugnet.market.shopping)
| | | Re: Please help me with eBay bidder
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| In lugnet.market.shopping, Naji Norder writes: Hi, I have shipped several items (large and small) to Austrailia, Hong Kong, Japan, and South Korea. It has taken up to 3-4 months for some items to reach their final destination via surface mail. What (...) (24 years ago, 10-May-01, to lugnet.market.shopping)
| | | Re: Please help me with eBay bidder
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| (...) I'll add another data point to this conversation. When I moved back from Japan, I sent 5 boxes surface mail back to the US. The first of the boxes arrived in two weeks (Yay!), but the final straggler took over 3 months. This was in spite of (...) (24 years ago, 10-May-01, to lugnet.market.shopping)
| | | Re: Please help me with eBay bidder
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| In lugnet.market.shopping, Naji Norder writes: <snip> (...) I do not understand when people see the terms,and still bid on the item - how can they refuse to follow the terms? You had the terms for a reason, to prevent something like this, and (...) (24 years ago, 10-May-01, to lugnet.market.shopping)
| | | Re: Please help me with eBay bidder
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| We have had packages go across the Pacific and Atlantic ocean and have been on the receiving and sending end of lengthy shipping times. You really need to be patient, we have been fortunate that we have never had a package get lost, but I think some (...) (24 years ago, 10-May-01, to lugnet.market.shopping)
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