Subject:
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Re: Question about open sets at Toys R Us
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Newsgroups:
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lugnet.market.shopping
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Date:
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Fri, 30 Mar 2001 03:23:01 GMT
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Viewed:
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584 times
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Heck, I bought a train set and it was missing polybags. I called Lego and
they shipped all of the missing pieces to me in 5 days. That is what I call
customer service. Let's see the knock off brands keep up with that.
Steven
In lugnet.market.shopping, Tom Heverly writes:
> I bought a mindstorms robo-sports kit form best buy one day. It
> retails for $49, but it was opened and was marked down to $4.99. 90%
> off! I looked inside and it looked to me that everythign was there,
> so I skarfed it up.
>
> When I got home, i inventoried it and found that a white drive band
> and an electrical lead was missing. I called shop comsumer affairs
> and told the guy on the phone the whole story, that it had been opened
> and I knew I was getting a great deal even with the missing pieces,
> and I'd completly understand if they didn't want to help me, but to my
> suprise, he said no problem, and a week later, I got a package with
> the 2 missing pieces.
>
> I really admire the way they helped me out on that one, and with that
> experience, I'd personally not be at all concerned about buying any
> kit that might be missing a few peices. But, if it were missing a
> few poly bags, I might not be so quick to buy it.
>
> =)
>
>
> On Wed, 14 Mar 2001 00:24:26 GMT, "Richard W. Schamus (legoman34)"
> <legoman34@netaddress.com> wrote:
>
> > In lugnet.market.shopping, Michael Brenner writes:
> > > I came across an open UCS Tie at TRU tonight. It was open on one side and I
> > > was going to ask for a discount. I have never done that in the past but the
> > > set could be missing parts. How receptive would a TRU manager be to the idea
> > > of giving a break on a high price item?
> > >
> > > If anyone has done this how did it go for you?
> > >
> > > Thanks in advance for any response.
> > >
> > > Mike
> > I have. They usually give you about 20% off of the listed price. Not too
> > comforting for something that maybe missing pieces.
> >
> > Rich
> >
> > --
> > Have Fun! C-Ya!
> >
> > Legoman34
> >
> > *****
> > Legoman34 (Richard W. Schamus)... (My views do not necessarily express the
> > views of my employer...)
> >
> > BRICKFEST 2001 IS JUST AROUND THE CORNER... START MAKING PLANS TODAY.
> >
> > Card carrying LUGNET MEMBER: #70
> > Visit http://www.geocities.com/TimesSquare/Castle/1334
> > ...(the wait is over...)
> > ..."The only thing we have to fear, is fear itself." ...
> > *****
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Message is in Reply To:
 | | Re: Question about open sets at Toys R Us
|
| I bought a mindstorms robo-sports kit form best buy one day. It retails for $49, but it was opened and was marked down to $4.99. 90% off! I looked inside and it looked to me that everythign was there, so I skarfed it up. When I got home, i (...) (24 years ago, 14-Mar-01, to lugnet.market.shopping)
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