Subject:
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Re: MF at etoys.com
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Newsgroups:
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lugnet.market.shopping
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Date:
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Thu, 27 Jul 2000 17:35:30 GMT
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Viewed:
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691 times
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On Thu, 27 Jul 2000, Larry Pieniazek wrote:
> In lugnet.market.shopping, Christopher Wiggenhorn writes:
> > On Thu, 27 Jul 2000, Larry Pieniazek wrote:
> >
> > >
> > > Also BTW:
> > >
> > > Today's USA Today (McPaper, but hey... it's free at this hotel) tells that
> > > online retailers got fined 1.5M USD by the FTC (including our
> > > notorious "silent cancel" friends at kbkids.com who were fined 350K USD)
> >
> >
> > Of course, this fine might have something to do with their "silent
> > cancels." Maybe it's not as sinister as canceling orders because they
> > realized the price was too low. Maybe they're just trying to avoid
> > fiascos like the last holiday season.
>
> I prolly hit fire too fast on that, sorry, the fines were for not sticking to
> the "ship within 30 days or crisply notify buyers" rule that the FTC has in
> place for all [mail/phone/inet]-order companies, and all were a result of the
> holiday season. TRU.com got slapped too.
Actually, I think I could have better explained my point: When I ordered
the Amazon Ancient Ruins and Countdown Corner the very afternoon that the
prices were announced here on Lugnet, only to later have my order
canceled, I, and probably others as well, believed KBKids had discovered
a pricing error and just wanted to avoid losing money.
This latest news about agreeing to fines suggests that they might now be a
bit more reluctant to keep an order on backorder status unless there's
some degree of certainty as to when the item would actually be available
to ship. So maybe they really are out of stock and don't know when
they're getting more.
So I'm revising my opinion about the folks who canceled the orders.
They're not weasels, they're chickens.
Of course, this is just speculation.
-Christopher
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Message has 1 Reply:
 | | Re: MF at etoys.com
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| (...) Some thoughts: I received everything I ordered (2 AAR, 2 CC, and 1 KLC). I have not seen any indication that they don't intend to honor their prices. My conclusion would then be that due to an inventory error in their system, people were able (...) (24 years ago, 27-Jul-00, to lugnet.market.shopping)
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Message is in Reply To:
| | Re: MF at etoys.com
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| (...) I prolly hit fire too fast on that, sorry, the fines were for not sticking to the "ship within 30 days or crisply notify buyers" rule that the FTC has in place for all [mail/phone/inet]-order companies, and all were a result of the holiday (...) (24 years ago, 27-Jul-00, to lugnet.market.shopping)
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