 | | Re: Shop@Home Nightmare! (from a now ex-AFOL) —Mark Sandlin
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| | | (...) I can understand being frustrated, but writing off the entirety of the LEGO company because one keyboard jockey at S@H made a mistake is pretty lame. It can often take weeks to resolve credit card mistakes because of the lengthy processes (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego, FTX)
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| | | | | Re: Shop@Home Nightmare! (from a now ex-AFOL) —Larry Lesser
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| | | | (...) I agree, let the bank fight it out for you. That is why we pay what we pay is service fees to the banks. Call Paypal and tell them the whole situation, they should take care of it for you. If they don't you can make an ideal threat to contact (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego, FTX)
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| | | | | | Re: Shop@Home Nightmare! (from a now ex-AFOL) —Larry Pieniazek
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| | | | | (...) You may well get a "Jake who?".. he doesn't sit in Enfield and may not be in their phone system. Also I am not sure that Jake can (or should) help in specific cases. He doesn't work for Shop at Home. He's also not necessarily tasked with (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego, FTX)
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| | | | | | | Re: Shop@Home Nightmare! (from a now ex-AFOL) —Ray Sanders
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| | | | | | | (...) Indeed... and whos to say that the same thing isn't happening to non-AFOLs using the same type of card (PayPal or otherwise) ? TLC should be big enough (and have have a loud enough voice) to talk to PayPal and get something resolved about the (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego, FTX)
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| | | | | | | Re: Shop@Home Nightmare! (from a now ex-AFOL) — Jake McKee
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| | | | | | (...) I seriously doubt that you'd get a "Jake who?" from anyone but the rollover call center. I worked and lived in Enfield for two years and have traveled back and forth there regularly for a year before and a year after. I've worked with and (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego, FTX)
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| | | | | | | | Re: Shop@Home Nightmare! (from a now ex-AFOL) —Daniel Siskind
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| | | | | | (...) I guess thanks are in order to you Jake for looking in on this for me. I was not looking for any kind of special intervention to resolve this issue, which is why I didn't use any of my "pull" with employees I know in the first place. My point (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego, FTX)
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| | | | | | | | Re: Shop@Home Nightmare! (from a now ex-AFOL) —David Koudys
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| | | | | | | In lugnet.market.shopping, Daniel Siskind wrote: <snip> (...) See, much nicer with the wording. Maybe it is me, but I liked how you presented yourself in this posting much more than the other one. Dave K -can't we all just... get along... ;) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego)
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| | | | | | | | Re: Shop@Home Nightmare! (from a now ex-AFOL) —Marc Nelson, Jr.
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| | | | | | In lugnet.market.shopping, Daniel Siskind wrote: snip (...) What does the above passage refer to? What kind of special treatment do train clubs and "elite AFOLs" get? Marc Nelson Jr. (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego, FTX)
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| | | | | | Re: Shop@Home Nightmare! (from a now ex-AFOL) —John Gerlach
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| | | | | (...) But, I seem to recall that PayPal goes to great lengths to say they're not a "bank"... As someone who both knows Dan, and has been a fan of LEGO for nearly 40 years, I'm leaning towards the "this is a busy season at Shop@Home" line of thought, (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego, FTX)
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| | | | | | Re: Shop@Home Nightmare! (from a now ex-AFOL) —Steven Coallier
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| | | | (...) Paypal is not exactly a bastion of customer service either. Clearly they enjoy their position as a market leader and the ability to bully and neglect their consumers that comes with it. I do agree that it's unfair to to chastise a company for (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego, FTX)
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