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Hi,
I for one appreciate that these sets were made available at Shop@Home. I
live in Canada and was never able to take advantage of them as a promo.
Shell in Canada never did not carry these. Buying them on Ebay would have
been hit or miss, most likely at a premium. Our closest border crossing at
Buffalo does not have any Shell stations in that area.
I ordered the Shell Garage Kit and am looking forward to receiving them.
Thank you very much,
Bob
-----Original Message-----
From: news-gateway@lugnet.com [mailto:news-gateway@lugnet.com]On Behalf
Of Jake McKee
Sent: Wednesday, October 16, 2002 10:32 AM
To: lugnet.lego.direct@lugnet.com; lugnet.market.shopping@lugnet.com
Subject: Re: Any one else order this
In lugnet.lego.direct, Larry Pieniazek writes:
> In lugnet.lego.direct, Larry Lesser writes:
> > I paid maybe $20 for this set. I actually think it was cheaper. Tuesday
> > morning had them.
>
> Are you asking that LD match Tuesday morning pricing at the outset? That's
> not typically the pricing model used, rather LD seems to charge full • retail.
> That the set went for 20 at Tuesday Morning argues that it's priced
> correctly at LD, at least for now.
To tack on a few thoughts to this discussion, I would like to add that these
sets were much more time consuming to get a hold of than standard retail
assortment sets. Because we had so many requests for these sets, we went out
of our way to get them.
It's tough for us to work that hard to get a hold of something specifically
because people are asking for it only to have the first response be
complaints. The strangest part for me is that we very rarely, if ever, go
out of our way to mark things up just to try to get a hold of a few extra
bucks. If we the price jumps $2 from what it originally was, there is always
a valid reason. (In the case of the Shell sets, it was that fact that Shell
was eating some of the costs as an incentive to get traffic to the
stores/stations)
Anyway, I would just ask that everyone initially assumes the best, rather
than the worst. The Shop At Home team is a very talented and dedicated team.
Every one of them works hard to deliver as much as they can, and to make the
consumers as happy as possible. I know it's easy to forget that there are
real people that make up *The LEGO Company*.
Thanks for putting up with my rainy Thursday downer! :)
Jake
---
Jake McKee
Senior Producer
LEGO Direct
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Message is in Reply To:
 | | Re: Any one else order this
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| (...) To tack on a few thoughts to this discussion, I would like to add that these sets were much more time consuming to get a hold of than standard retail assortment sets. Because we had so many requests for these sets, we went out of our way to (...) (22 years ago, 16-Oct-02, to lugnet.lego.direct, lugnet.market.shopping)
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