 | | Re: Shop@Home Nightmare! (from a now ex-AFOL)
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I ordered $366 worth through the web site on Sunday afternoon. With 2nd (...) I have gone through almost the exact experience, I purchased a large S@H order, TLC charged my card, then sent an email saying the order was canceled. as Daniel said, I (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego)
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| | Re: Shop@Home Nightmare! (from a now ex-AFOL)
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In lugnet.market.shopping, Daniel Siskind wrote: <snip> (...) See, much nicer with the wording. Maybe it is me, but I liked how you presented yourself in this posting much more than the other one. Dave K -can't we all just... get along... ;) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego)
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| | Re: Shop@Home Nightmare! (from a now ex-AFOL)
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In lugnet.market.shopping, Daniel Siskind wrote: <snip> (...) Eh, I've been off-base before, but that's the way the message presented itself to me. You've stated that you've had various negative dealings with TLC--my dealings with them have been (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego)
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| | Re: Shop@Home Nightmare! (from a now ex-AFOL)
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(...) I guess thanks are in order to you Jake for looking in on this for me. I was not looking for any kind of special intervention to resolve this issue, which is why I didn't use any of my "pull" with employees I know in the first place. My point (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego, FTX)
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| | Re: Shop@Home Nightmare! (from a now ex-AFOL)
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(...) Not to add fuel to the fire, but coming from a person who has actually benefitted financially from TLG, this has got to be pretty serious... -Bryan (20 years ago, 9-Dec-04, to lugnet.market.shopping)
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| | Re: Shop@Home Nightmare! (from a now ex-AFOL)
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(...) You are way off the mark here. I love the building system, have been playing with it for over 20 years. Yet I find it impossible to give any more money to a company has little regard for its cutomers other than making a profit from them and (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego)
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| | Re: Shop@Home Nightmare! (from a now ex-AFOL)
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(...) I seriously doubt that you'd get a "Jake who?" from anyone but the rollover call center. I worked and lived in Enfield for two years and have traveled back and forth there regularly for a year before and a year after. I've worked with and (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego, FTX)
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| | New Designer sets & RC parts appearing on S@H
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I noticed these new items have appeard on Lego™ S@H. Some of them do not have pictures yet. 7244 Speedboat (no pictures, except for the "zoom" feature works). 4881 Robo Platoon (no pics) 4882 Speed Wings (no pics) The following items appear to be (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping)
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| | Re: Shop@Home Nightmare! (from a now ex-AFOL)
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(...) Indeed... and whos to say that the same thing isn't happening to non-AFOLs using the same type of card (PayPal or otherwise) ? TLC should be big enough (and have have a loud enough voice) to talk to PayPal and get something resolved about the (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego, FTX)
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| | Re: Shop@Home Nightmare! (from a now ex-AFOL)
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In addition to other people's posts, I think it's also good to remember that in the month before Christmas, a toy company probably hires a ton of temp workers to man their phones. I'd be totally surprised if there weren't any screwups. (...) Not (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego)
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