 | | Re: Shop@Home Nightmare! (from a now ex-AFOL)
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(...) You are way off the mark here. I love the building system, have been playing with it for over 20 years. Yet I find it impossible to give any more money to a company has little regard for its cutomers other than making a profit from them and (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego)
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| | Re: Shop@Home Nightmare! (from a now ex-AFOL)
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(...) I seriously doubt that you'd get a "Jake who?" from anyone but the rollover call center. I worked and lived in Enfield for two years and have traveled back and forth there regularly for a year before and a year after. I've worked with and (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego, FTX)
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| | New Designer sets & RC parts appearing on S@H
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I noticed these new items have appeard on Lego™ S@H. Some of them do not have pictures yet. 7244 Speedboat (no pictures, except for the "zoom" feature works). 4881 Robo Platoon (no pics) 4882 Speed Wings (no pics) The following items appear to be (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping)
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| | Re: Shop@Home Nightmare! (from a now ex-AFOL)
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(...) Indeed... and whos to say that the same thing isn't happening to non-AFOLs using the same type of card (PayPal or otherwise) ? TLC should be big enough (and have have a loud enough voice) to talk to PayPal and get something resolved about the (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego, FTX)
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| | Re: Shop@Home Nightmare! (from a now ex-AFOL)
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In addition to other people's posts, I think it's also good to remember that in the month before Christmas, a toy company probably hires a ton of temp workers to man their phones. I'd be totally surprised if there weren't any screwups. (...) Not (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego)
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| | Re: Shop@Home Nightmare! (from a now ex-AFOL)
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(...) Paypal is not exactly a bastion of customer service either. Clearly they enjoy their position as a market leader and the ability to bully and neglect their consumers that comes with it. I do agree that it's unfair to to chastise a company for (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego, FTX)
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| | Re: Shop@Home Nightmare! (from a now ex-AFOL)
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(...) But, I seem to recall that PayPal goes to great lengths to say they're not a "bank"... As someone who both knows Dan, and has been a fan of LEGO for nearly 40 years, I'm leaning towards the "this is a busy season at Shop@Home" line of thought, (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego, FTX)
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| | Re: Shop@Home Nightmare! (from a now ex-AFOL)
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(...) You may well get a "Jake who?".. he doesn't sit in Enfield and may not be in their phone system. Also I am not sure that Jake can (or should) help in specific cases. He doesn't work for Shop at Home. He's also not necessarily tasked with (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego, FTX)
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| | Re: Shop@Home Nightmare! (from a now ex-AFOL)
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(...) I agree, let the bank fight it out for you. That is why we pay what we pay is service fees to the banks. Call Paypal and tell them the whole situation, they should take care of it for you. If they don't you can make an ideal threat to contact (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego, FTX)
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| | Re: Shop@Home Nightmare! (from a now ex-AFOL)
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(...) Woah you had me scared for a bit. Looking at your subject and the way you started off your message, I thought you ordered original light grey brick packs and received new light grey brick packs (would've been worse if it involved dark (...) (20 years ago, 9-Dec-04, to lugnet.market.shopping, lugnet.dear-lego)
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