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In lugnet.market.buy-sell-trade, Ectal Greenhas writes:
> In lugnet.market.buy-sell-trade, Michael Ulring writes:
> > In lugnet.market.buy-sell-trade, Ectal Greenhas writes:
> > >
> > > I just received a Time Train from an eBay transaction. It was described as • "new
> > > in beaten box" which was true enough. Everything was there in the polybags
> > > except for 2 pieces. Both are black bricks with 2 slanted sides. They • measure
> > > 3x3, I think. They're just like the standard corner roof bricks, only 3x3
> > > instead of 2x2.
> > >
> > > Does anyone know if those are normally packaged loose in the box? That would
> > > explain how they might have been lost. And, more importantly, does anyone • know
> > > how I could find a couple real fast? Is there a current set with those • pieces
> > > or would anyone like to sell me these?
> >
> > Those two black 3x3 corner low-slope pieces are not supposed to be loose in • the
> > 6497 box, they're supposed to be in one of the polybags. Were any bags • already
> > open, taped or otherwise resealed? I'd say this is rather suspicious
> > considering those pieces are rather popular and not all that common. Maybe • the
> > seller decided to lift the pieces he wanted and sell off the leftovers to
> > unsuspecting eBay bidders. Too bad if that is the case. You should try
> > calling Lego Consumer Affairs, and consider contacting the eBay seller to
> > inquire about this suspicious behavior.
> >
> > -Mike
>
> First of all, I'd like to thank everyone who quickly responded to my message.
> This is all rather enlightening.
>
> Unfortunately, I don't recall any of the polybags being obviously tampered
> with, but I suppose it's possible that someone very craftily opened and
> resealed one.
>
> Also unfortunate... it's very hard to accuse the eBay seller, even if
> wrongdoing is apparent, until I hear their side of the story. Perhaps they
> bought this set from the rip-off artist in question and never looked at it. I
> don't know. I am assuming wrong-doing at some point, as I've never heard of
> missing pieces from a sealed Lego set. Lego has a pretty perfect rep in the
> quality control arena.
>
> Hopefully Consumer Affairs can help me out here. Thanks a lot. If anyone else
> has any ideas or thoughts on this, let me know.
Well, Consumer Affairs was VERY accommodating. They agreed to send me the two
pieces after I described my predicament. I was really impressed. They just took
it on faith that since I had an exact description of the piece and knew where
it appeared in the instructions that I was telling the truth. It was my first
time dealing with C.A., and I was very pleased and took it as yet another sign
that LEGO Systems is one of the best damn companies out there, in any industry.
And thanks to everybody here for the info.
Ectal
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Message has 1 Reply:
 | | Re: Help! Pieces from Time Train!
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| CA was very nice to me the one time I had to call them. But contrary to what you wrote earlier, TLG does at times mispack sets. My second set after exiting my dark ages was Nebula Outpost (the set everyone loves to hate). The magnet was missing from (...) (25 years ago, 16-Jun-99, to lugnet.market.buy-sell-trade)
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Message is in Reply To:
| | Re: Help! Pieces from Time Train!
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| (...) know (...) the (...) already (...) the (...) First of all, I'd like to thank everyone who quickly responded to my message. This is all rather enlightening. Unfortunately, I don't recall any of the polybags being obviously tampered with, but I (...) (25 years ago, 15-Jun-99, to lugnet.market.buy-sell-trade)
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