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Subject: 
Re: Yet another Brickbay thread
Newsgroups: 
lugnet.market.buy-sell-trade
Date: 
Sun, 20 May 2001 08:46:36 GMT
Viewed: 
250 times
  
In lugnet.market.buy-sell-trade, Dan Jezek writes:
In lugnet.market.buy-sell-trade, Larry Pieniazek writes:
Has anyone heard anything from Dan himself lately? Last major outage he
periodically posted status.

I haven't seen anything from him this time. Did anyone mail him to tell him
things are awry? I mailed him last time but felt rather silly when he
replied that he knew already. Wouldn't it be ironic if everyone was holding
off mailing him because no one wanted to bug him or tell him something he
knew already, but actually he didn't???

I am aware of all the outages that are going on including the most recent
one.  I have an opened problem ticket since yesterday when the problem was
first reported again.  Looks like noone's working on it.  First the site is
down for 5 days last week, then in the middle of this week someone messes up
the permissions which causes the main directory to be read-only and thus
unable to update any data in the databases that are residing there including
feedback, orders and the message forum and now the site is completely down
again.

3 weeks ago I received an e-mail from an Interland account manager stating
that brickbay is going over their allocated bandwith limit claiming 22GB/mo
a month and said he would like to discuss a higher plan, otherwise he will
take the site off the server in a week.  Right now the site has allocated
10GB/mo.  I wrote him back pointing out that on the site usage report
Brickbay shows little under 5GB/mo.  Did't get a response.  I wrote him back
about 2 more times, called him and left a message and didn't get a response.
It's like talking to a brick wall.  Then all of a sudden these problems
started happening 2 weeks ago.  In the worst case scenario they're trying to
kill the site this way because it may be getting too many hits while staying
well under the allocated limits.  In the best case scenario someone screwed
up really bad and Interland has horrible support.  They could at least
display a page stating that the site is down and estimated resolution
date/time.  I would do that myself but can't get to it even using FTP, the
site is completely unusable.

Someone mentioned another webhost, maybe dedicated.  Can anyone recommend a
reliable one?  I would be willing to pay for a dedicated server except that
from what I've been able to find out, it costs about $1000 a month for
IIS/ASP/SQL server which is out of the question.
Another solution is to host the site at home.  I could get the hardware and
software but the only thing I don't know how to do is to hook it up to the
internet so it stays connected 24/7 and the DSN numbers stay attached to the
server I would have at home permanently even if there is a power outage.

I'll call Interland in the morning and try to get some sort of decent answer
from them.

Thanks for bearing with me in this strange situation.

Dan

As frustrating as this all is, I think it has to be quite frustrating for
Dan to as he is the one who has to wear all our slack and disappointment (at
a guess). I am guessing that Dan can't post us about anything till he knows
what is going on himself, anything else would be just teasing us or giving
us uncertain hope.  I hope Dan, that this does sort it self out (for you and
for us), I just wish I knew more about computers to help you out with
something.  Maybe Dan could set up a donation thing where we can send him
money to help out in these situations, after all for most of us, without
this site we are stuck!... anyway I am sure every bit helps.

Mel (who misses her Brickbay shopping more than ever!)



Message is in Reply To:
  Re: Yet another Brickbay thread
 
(...) I am aware of all the outages that are going on including the most recent one. I have an opened problem ticket since yesterday when the problem was first reported again. Looks like noone's working on it. First the site is down for 5 days last (...) (23 years ago, 20-May-01, to lugnet.market.buy-sell-trade)  

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