LEGO Direct : 5336


LEGO Company / LEGO Direct / 5336	5335 \| 5337

Subject:	Re: Super Chief will be ready for prime-time: a trick to make it work.
Newsgroups:	lugnet.trains, lugnet.lego.direct
Date:	Thu, 24 Oct 2002 04:16:56 GMT
Viewed:	18 times

In lugnet.trains, Paul S. D'Urbano writes: <snipped most of your excellent analysis> > I think I share you're feeling that I don't want this to turn into a costly > problem for TLC. I'd hate to see the cost of solving this wheel sets issue > (if there is one) costing TLC so much money that particular projects (new > set ideas) are canceled or TLC sours on the idea of doing more detailed > trains stuff. I can't say how thrilled and amazed I am with these Santa Fe > sets. They're just beautiful (Mr. Mathis you're amazing!). I built them > for the first time this past weekend and it felt like one long Christmas > morning. Non-LEGO friends have visited the house and not realized at first > glance that these were LEGO sets at all. LEGO Direct is doing so many > things right (IMO), such as these Santa Fe sets, creating MOC sets, 10030, > reissuing 8460, etc. I wouldn't want a bad experience with these wheel > problems discouraging LEGO Direct from doing more of any of the great things > they've been doing. Hopefully their third-party supplier can pick up some > of the cost if it turns out to be their fault. I think this is the crux! LD is indeed doing many things right. Let's keep digging to see if we can help analyse this and come up with a way for LD to fix this efficiently and cheaply, because, as you say, we don't want them to sour on new projects (not too likely I don't think) or spend excess effort on solving this one so that it slows down new projects noticeably (I do think that's a danger)... Thanks for a great post Paul!

Message has 1 Reply:

		Re: Super Chief will be ready for prime-time: a trick to make it work.
(...) I largely agree. I'll have to check, but did Jake not indicate that this was all caused by an unauthorised change made by a supplier? If this is the case, then the supplier should be compensating TLG for the cost of making things right (...) (22 years ago, 24-Oct-02, to lugnet.trains, lugnet.lego.direct)

Message is in Reply To:

		Re: Super Chief will be ready for prime-time: a trick to make it work.
Hi Ben, (...) I think I've observing the same thing with my wheel blocks but I'm a little confused with where you describe the trouble occurring. In the pictures you provided I couldn't quite tell where the Dremeling was done but this is probably (...) (22 years ago, 24-Oct-02, to lugnet.trains, lugnet.lego.direct)

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