 | | Northeast Region ROBOLAB Conference
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| I don't work for the LEGO Company, but I felt that this announcement should be posted in the official .lego group. -Suz (URL) reposting the announcement of a special event. This conference, at the LEGO Enfield HQ, is a big deal! For those who don't (...) (21 years ago, 14-Mar-05, to lugnet.lego.announce, lugnet.robotics.rcx.robolab, lugnet.robotics, lugnet.events, lugnet.robotics.edu, lugnet.edu, FTX)
| | | | | Re: Reply 4: A simple case of communication courtesy
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| (...) Ok, I fully understand the volume to be staggering. Thus I make this suggestion: As soon as you get a chance, contact you favorite IT guy in house.. ask him about setting up an auto response/receipt acknowledgement for incoming external mail. (...) (21 years ago, 14-Mar-05, to lugnet.color, lugnet.lego, FTX)
| | | | | Re: Reply 7: Businesses, Customers and Trust
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| In lugnet.color, Christian Treczoks wrote: <snip> (...) ANd this is exactly the point where you put in concrete terms that you've been too close to th ehobby to have an objective opinion--you've been 'burned too much', in your opinion, by TLC. I (...) (21 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Re: Reply 4: A simple case of communication courtesy
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| (...) Actually, I think that this note, as well as all of your other multi-part replies are wonderful examples of how to best have a useful conversation. I'm happy to participate in these as long as the discussion goes on. It's the ones where I/we (...) (21 years ago, 14-Mar-05, to lugnet.color, lugnet.lego, FTX)
| | | | | Re: Reply 6: Issues vs. Mistakes
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| In lugnet.color, Christian Treczoks wrote: <snip> . (...) Oh My Goodness. THere was a real reaction--Jake has mentioned it numerous times--meetings, discussuins, etc. And to throw the icing and cherry on the cake, which didn't have to happen, you (...) (21 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Re: Reply 1: The Building Corner Person
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| In lugnet.color, Christian Treczoks wrote: <snip> (...) Not to dump, but TLC responded with a 'Yes we heard you (after the fact, to be sure), but due to financial/other reasons we are not going to change the colour back'. Jake said it, and now we (...) (21 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Reply 7: Businesses, Customers and Trust
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| (...) Accurately observed. (...) I wouldn't credit the demand of interaction to the explosion in customer choice - on the contrary. If the customer can readily choose from a range of products with sufficient quality the one that fits his needs, an (...) (21 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Reply 6: Issues vs. Mistakes
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| (...) I, personally, am not the topic. I am just pointing to the issues where Lego might have a problem. If I don't get an answer to a question, I have to think that this might happen to other people, too. And they might be more upset or confused by (...) (21 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Reply 5: Miscellaneous
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| (...) Indeed. But they are usually linked to communicationwise upset/anger/confusion/problems. Some kind of reaction or non-reaction must have provoked this "nobody listens", "nobody told" impression, don't you think? (...) And I fully accept that (...) (21 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
| | | | | Reply 4: A simple case of communication courtesy
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| One short note beforehand: If you consider this reply mindless criticising, tell me so. But it is intended to hint at something you might not have noticed and thefor be unaware of. (...) It is indeed nice to hear that this is still being worked on. (...) (21 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)
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