Subject:
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Re: Jake did good?
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Newsgroups:
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lugnet.general
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Date:
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Mon, 10 May 2004 13:51:03 GMT
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Viewed:
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8294 times
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In lugnet.general, Cary Clark wrote:
<snip>
> Here are some outstanding issues that have never been addressed to my knowledge
> by you or anyone else at LEGO. (Please forgive my igorance if I am wrong!)
>
> - The 9V wheel sets. Starting with the Metroliner re-release, and most noticable
> on the Santa Fe because of the increased weight of the cars, I have
> inadvertantly purchased 100s of wheel sets that drag as the wheel bites into the
> plastic. This was clearly a design defect. My questions for LEGO:
>
> Has the design defect been identified and corrected?
> Have the defective wheelsets been removed from inventory? (Both in manufacturing
> and in the S@H service stock?)
> Is there a policy for large buyers like myself to obtain replacements?
>
> - The Santa Fe passenger car designs. Unless the 9V track is perfectly level,
> the plates on the bottom of the cars will rub against the track.
>
> Has the design defect been identified?
> Have the instructions been altered or amended to work around this?
>
> - The HP Knight Bus subject-that-may-not-be-named:
>
> Is this truely acceptable quality in LEGOs eyes?
> Can we expect similar variance in the future?
> Do you see the same problem that I and many others do?
>
> - Brick quality control
>
> "Ben" Beneke has documented many problems with recent bricks, but most memorable
> for me is this:
>
> http://www.brickshelf.com/cgi-bin/gallery.cgi?i=615926
>
> It shows two stacks of plates of different heights! Since Ben obtained the
> malformed plates from Pick-A-Brick in Cologne, it suggests that Pick-A-Brick is
> a dumping ground for out of spec parts.
>
> Is this truely acceptable quality in LEGOs eyes?
> Can we expect similar variance in the future?
>
> ---
>
> Jake, I do not doubt that you work very, very hard. I also know that not one of
> the problems I mention are in any way your fault. However, it would go miles
> toward restoring my faith in LEGO to hear some progress on any of these
> concerns.
>
> If you or anyone else can point me to a thread that answers one or all of these
> issues, then please accept my apologies. I'd love to know that even one of these
> issues has been officially addressed.
>
> Cary Clark
Spotlighted. I would also like to hear some official response to the many valid
points raised in this post. I hope it doesn't get lost in this thread.
--
Thomas Main
thomasmain@myrealbox.com
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Message has 1 Reply:
 | | Re: Jake did good - Other Quality Issues
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| (...) I've had this problem and it gets worse the more weight you put on the wheelsets (it's awful with 8mm:1ft scale trains as the trains are twice the weight of 6-wide ones). I've had to modify quite a few wheelsets as a workaround. I too am (...) (22 years ago, 10-May-04, to lugnet.general)
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Message is in Reply To:
| | Re: Jake did good?
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| (...) ... (...) Jake, I too am very disappointed in LEGO as of late. But it is more than the subject-that-must-no...-newsgroup that concerns me. Here are some outstanding issues that have never been addressed to my knowledge by you or anyone else at (...) (22 years ago, 10-May-04, to lugnet.general) !!
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