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 Dear LEGO / 460
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Subject: 
Adults Are People Too!
Newsgroups: 
lugnet.dear-lego
Date: 
Thu, 30 Sep 1999 18:04:43 GMT
Viewed: 
875 times
  
Dear Lego,

Several months ago, I was re-introduced to one of my favorite childhood toys,
Lego, spurred by the appearance of the Mindstorms product line.  Somehow, from
the moment I saw that box on the shelf, I knew that I would be buying a lot of
Lego over the next few months.

And I have.  By a conservative estimate, I have spent at least $2000.00 US on
various Lego kits since this past April.  I am not alone, either.  Through
LUGNET, I have come in contact with thousands of adults who play with Lego all
the time, most of whom have much larger Lego collections than I ever will.

The sad fact is that I would spend a lot more on Lego if there was a better
way to buy just the parts that I need.  I do not generally buy kits to build
the models, but to get parts for building robots.  So I look at the number and
types of parts in the box when deciding whether to purchase a set.  Some days
I'm looking for Technic connector pins and gears, other days I'm looking for
vast quantities of black 2x4 bricks.  I rarely find exactly what I want in one
of the available sets, so I usually leave the store disappointed and try to
make do with the meager $2000 pile of Lego that I already have.

I know that when I look through your mail order catalogs, I am tempted to
spend more actual money than on a typical trip to a toy store because I see
more of what I want, and I know I'm buying fewer elements that I'll throw in a
bin for my grandchildren to sell on e-bay someday.  Because my perception of
the "purity" of the box of parts that I'm buying is higher, I am willing to
buy larger overall quantities of your product.

I would be a very happy customer if you could set up an online store where
individual Lego elements could be purchased direct from your factories.  I
could log in and buy 1000 black 2x4 bricks and 500 green 2x2 tiles, and while
I'm there, browse a virtual inventory of every Lego element available in every
color.  You know that I'll probably find a new Technic gear that I could use
50 of while I'm there, and hey I need more grey plates, and I almost forgot
that I need 300 more green roof tiles!  Well, I guess I'll see you again
tomorrow...

This would offer TLG a direct conduit to some of your best customers.  You
could sell bricks right out of your warehouse, right into my playroom.  OK, so
you might sell a few less boxed sets through retailers.  Frankly, TLG seems to
want to sell those boxes only to children anyway, and not too many children
would have a credit card to buy direct from your web site.

Let me just close by saying that this is not my idea.  I am simply repeating a
wish that I have heard from dozens of other AFOLs here on LUGNET and at
meetings of local Lego users groups.  I think a lot of people worldwide would
regularly visit your online virtual store if you would just open the virtual
door for us.

Thanks for listening!

Sincerely,
Christopher Phillips
Age 34



Message has 1 Reply:
  Re: Adults Are People Too!
 
(...) A man after my own heart. I remember a facility many years ago here in Sydney where you could buy individual parts. Sadly it was closed down for commercial reasons (stuff the customers, eh TLG???). I too would spend the family fortune on an (...) (25 years ago, 20-Oct-99, to lugnet.dear-lego)

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