Subject:
|
Re: Georgia LEGO Outlet is Cool!
|
Newsgroups:
|
lugnet.dear-lego
|
Date:
|
Mon, 27 Mar 2000 13:37:42 GMT
|
Highlighted:
|
(details)
|
Viewed:
|
3416 times
|
| |
|
|
In lugnet.dear-lego, Mike Stanley writes:
> On Sun, 26 Mar 2000 14:23:58 GMT, "Ben Roller"
> <broller@mail.clemson.edu> wrote:
>
> > In lugnet.dear-lego, Larry Pieniazek writes:
> > > Is this a matter for blame? I didn't call the store, the store called me!
> >
> > I would say that it IS a matter of blame, for the store. Lego is not playing
> > very nicely in the local economy by mailing off inventory before it's even on
> > the shelves. There are enough customers here in the local area(1) that would
> > have bought just as much as some Tom, Frank or Larry.
>
> Hrmmmm - I'm a little miffed I didn't get a call (I could have used
> some 6078's) but I don't agree with this. Just think about it. They
> know the stuff is coming in. They call two people who agree to buy
> all of some items. Those items come in and are immediately shipped
> out to those people. Nobody is paid to unpack them, sort them, put
> some on the shelf and some in the back room, nothing. They come in,
> they go out. The transaction is recorded at their leisure, involving
> no employee time that could be used to interact with walk-in
> customers.
>
> Seems like a win-win situation to me. The store's job is to move
> product - they moved it with minimal effort.
I'll make a brief point with my problem with all this. When I found out about
the Lego Outlet I found some rather rare sets and posted them to the web.
Then I went back and did a complete inventory and posted everything to the
web. I go to the Outlet every two weeks and buy a decent amount of stuff and
try to post any new things I see. This is what generated large phone orders
in the first place. I myself cannot place a phone order, I live in Georgia
and company policy says they cannot accept phone orders or ship within
Northern Georgia, so I cannot be on their call list either because there is no
way to accept my order if they did call me. At this point, most of the really
cool stuff gets bought by phone customers leaving less desirable and/or
popular product for their shelves. At this point, why should I bother going
to the store when the selection might be better at my local KB store on
clearance. At this point I no longer post inventories/price lists to the web
so no one other than the people who call constantly get any idea what they can
order. What point is their to having a physical outlet store at all when this
might be better handled by a branch of S@H? What they now have is another KB
clearance outlet full of Legos no one wants. Eventually the outlets will
close and KB will be the outlets. I can't imagine this was the original
idea. I'm angry because I personally tried to make an impact in keeping the
Lego outlet open (It's in the middle of nowhere, even popular sets just sat
there) by trying to increase their sales by posting the inventory and prices
to the web, as well as help others find sets they wanted; all I feel I got out
of it now was a good slap along side the head because of where I live and my
efforts to help them. I hope their new way works better, and yes I'm also
bitter at a few members of the Lego community for turning my rather humble
gesture of assistance into another "Winner take all" event.
(Yes, a very bitter) Matt
|
|
Message has 4 Replies:
 | | Re: Georgia LEGO Outlet is Cool!
|
| (...) I suggest you take your complaint to the store. Even if they can't change the policy of shipping within the state, they should at least be willing to let you reserve items to pick up within a week, and therefore should be able to call you (of (...) (25 years ago, 27-Mar-00, to lugnet.dear-lego) !
| | | Re: Georgia LEGO Outlet is Cool!
|
| (...) i too, live in georgia, 3 hours away, and can't place a phone order. by the time i had a friend in stone mountain drive over there, the sets i wanted were gone. i like it when lugnet members share and help one another, but not when things like (...) (25 years ago, 27-Mar-00, to lugnet.dear-lego)
| | | Re: Georgia LEGO Outlet is Cool!
|
| (...) playing (...) on (...) would (...) Here! Here! I am also from GA. I see this practice as wrong for a number of reasons. But the main is that it completely penalizes Georgians. I have spent close to $500 in there since it has opened. Never at (...) (25 years ago, 27-Mar-00, to lugnet.dear-lego)
| | | Re: Georgia LEGO Outlet is Cool!
|
| (...) Matthew, There is a fix to this - when posting the sets they have, ask someone from outside of their "No Sale Zone" to get them for you. I would be happy to do so in the times my CC isn't already melting. (...) It really does SUCK that you (...) (25 years ago, 28-Mar-00, to lugnet.dear-lego)
|
Message is in Reply To:
| | Re: Georgia LEGO Outlet is Cool!
|
| (...) Hrmmmm - I'm a little miffed I didn't get a call (I could have used some 6078's) but I don't agree with this. Just think about it. They know the stuff is coming in. They call two people who agree to buy all of some items. Those items come in (...) (25 years ago, 26-Mar-00, to lugnet.dear-lego) !
|
146 Messages in This Thread:
(Inline display suppressed due to large size. Click Dots below to view.)
- Entire Thread on One Page:
- Nested:
All | Brief | Compact | Dots
Linear:
All | Brief | Compact
This Message and its Replies on One Page:
- Nested:
All | Brief | Compact | Dots
Linear:
All | Brief | Compact
|
|
|
|
