Subject:
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Re: Georgia LEGO Outlet is Cool!
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Newsgroups:
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lugnet.dear-lego
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Date:
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Mon, 27 Mar 2000 19:20:41 GMT
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Viewed:
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3305 times
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In lugnet.dear-lego, Matthew Teets writes:
> In lugnet.dear-lego, Mike Stanley writes:
> > On Sun, 26 Mar 2000 14:23:58 GMT, "Ben Roller"
> > <broller@mail.clemson.edu> wrote:
> >
> > > In lugnet.dear-lego, Larry Pieniazek writes:
> > > > Is this a matter for blame? I didn't call the store, the store called me!
> > >
> > > I would say that it IS a matter of blame, for the store. Lego is not playing
> > > very nicely in the local economy by mailing off inventory before it's even on
> > > the shelves. There are enough customers here in the local area(1) that would
> > > have bought just as much as some Tom, Frank or Larry.
> >
> > Hrmmmm - I'm a little miffed I didn't get a call (I could have used
> > some 6078's) but I don't agree with this. Just think about it. They
> > know the stuff is coming in. They call two people who agree to buy
> > all of some items. Those items come in and are immediately shipped
> > out to those people. Nobody is paid to unpack them, sort them, put
> > some on the shelf and some in the back room, nothing. They come in,
> > they go out. The transaction is recorded at their leisure, involving
> > no employee time that could be used to interact with walk-in
> > customers.
> >
> > Seems like a win-win situation to me. The store's job is to move
> > product - they moved it with minimal effort.
>
> I'll make a brief point with my problem with all this. When I found out about
> the Lego Outlet I found some rather rare sets and posted them to the web.
> Then I went back and did a complete inventory and posted everything to the
> web. I go to the Outlet every two weeks and buy a decent amount of stuff and
> try to post any new things I see. This is what generated large phone orders
> in the first place. I myself cannot place a phone order, I live in Georgia
> and company policy says they cannot accept phone orders or ship within
> Northern Georgia, so I cannot be on their call list either because there is no
> way to accept my order if they did call me. At this point, most of the really
> cool stuff gets bought by phone customers leaving less desirable and/or
> popular product for their shelves. At this point, why should I bother going
> to the store when the selection might be better at my local KB store on
> clearance. At this point I no longer post inventories/price lists to the web
> so no one other than the people who call constantly get any idea what they can
> order. What point is their to having a physical outlet store at all when this
> might be better handled by a branch of S@H? What they now have is another KB
> clearance outlet full of Legos no one wants. Eventually the outlets will
> close and KB will be the outlets. I can't imagine this was the original
> idea. I'm angry because I personally tried to make an impact in keeping the
> Lego outlet open (It's in the middle of nowhere, even popular sets just sat
> there) by trying to increase their sales by posting the inventory and prices
> to the web, as well as help others find sets they wanted; all I feel I got out
> of it now was a good slap along side the head because of where I live and my
> efforts to help them. I hope their new way works better, and yes I'm also
> bitter at a few members of the Lego community for turning my rather humble
> gesture of assistance into another "Winner take all" event.
>
> (Yes, a very bitter) Matt
i too, live in georgia, 3 hours away, and can't place a phone order. by
the time i had a friend in stone mountain drive over there, the sets i
wanted were gone.
i like it when lugnet members share and help one another, but not when
things like this (winner take all) happen. not your fault, matt. you did a
noble and trusting thing.
later ~ craig~
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Message is in Reply To:
 | | Re: Georgia LEGO Outlet is Cool!
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| (...) I'll make a brief point with my problem with all this. When I found out about the Lego Outlet I found some rather rare sets and posted them to the web. Then I went back and did a complete inventory and posted everything to the web. I go to the (...) (24 years ago, 27-Mar-00, to lugnet.dear-lego)
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