Subject:
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Re: Georgia LEGO Outlet is Cool!
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Newsgroups:
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lugnet.dear-lego
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Date:
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Tue, 28 Mar 2000 08:44:06 GMT
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Highlighted:
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(details)
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> I'll make a brief point with my problem with all this. When I found out about
> the Lego Outlet I found some rather rare sets and posted them to the web.
> Then I went back and did a complete inventory and posted everything to the
> web. I go to the Outlet every two weeks and buy a decent amount of stuff and
> try to post any new things I see. This is what generated large phone orders
> in the first place. I myself cannot place a phone order, I live in Georgia
> and company policy says they cannot accept phone orders or ship within
> Northern Georgia, so I cannot be on their call list either because there is no
> way to accept my order if they did call me. At this point, most of the really
> cool stuff gets bought by phone customers leaving less desirable and/or
> popular product for their shelves. At this point, why should I bother going
> to the store when the selection might be better at my local KB store on
> clearance.
Matthew,
There is a fix to this - when posting the sets they have, ask someone from outside
of their "No Sale Zone" to get them for you. I would be happy to do so in the
times my CC isn't already melting.
> At this point I no longer post inventories/price lists to the web
> so no one other than the people who call constantly get any idea what they can
> order. What point is their to having a physical outlet store at all when this
> might be better handled by a branch of S@H? What they now have is another KB
> clearance outlet full of Legos no one wants. Eventually the outlets will
> close and KB will be the outlets. I can't imagine this was the original
> idea. I'm angry because I personally tried to make an impact in keeping the
> Lego outlet open (It's in the middle of nowhere, even popular sets just sat
> there) by trying to increase their sales by posting the inventory and prices
> to the web, as well as help others find sets they wanted; all I feel I got out
> of it now was a good slap along side the head because of where I live and my
> efforts to help them. I hope their new way works better, and yes I'm also
> bitter at a few members of the Lego community for turning my rather humble
> gesture of assistance into another "Winner take all" event.
It really does SUCK that you can't order from them just because you live nearby.
But to make you feel better, I have called the GA store I believe a total of THREE
times, and the last one was to call them back asking why they called me ;-) I
prefer to check online sites constantly rather than waste time on the phone.
--
Tom Stangl
***http://www.vfaq.com/
***DSM Visual FAQ home
***http://ba.dsm.org/
***SF Bay Area DSMs
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Message is in Reply To:
 | | Re: Georgia LEGO Outlet is Cool!
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| (...) I'll make a brief point with my problem with all this. When I found out about the Lego Outlet I found some rather rare sets and posted them to the web. Then I went back and did a complete inventory and posted everything to the web. I go to the (...) (24 years ago, 27-Mar-00, to lugnet.dear-lego)
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