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Subject: 
Re: WAY WAY O.T. Blockbuster Rant and a call to arms
Newsgroups: 
lugnet.off-topic.debate
Date: 
Wed, 5 Jun 2002 04:21:44 GMT
Viewed: 
441 times
  
I ran into a problem when two Blockbuster stores basically had the same DVD
under two different policies - I'll skip the long explanation of the events
and policies beyond I talked with the local area manager and he fixed
everything in a gracious way.

I suppose this is not what you are looking for, and I hope everything turns
out okay for you, but I have found that every time there has been a
discrepancy between them and me, they have always taken me at my word and
waived extra charges.

Bruce
(wondering if I have to eat those words after dropping in my last DVD due at
12:00 noon at 12:02)

In lugnet.off-topic.debate, Kyle Beatty writes:
(Please forgive me for taking up your valuable time, but I feel that my
comrades in Lego should know what can go on at a large (overly-large
perhaps) and ubiquitous retailer.)

Blockbuster claims that I failed to return a DVD. They are in error. That's
bad, but it happens. They are rude and inefficient, which is as avoidable as
it is inexcusable.

I encourage you to get your videos from somewhere else than Blockbuster.
I'll happily go across town to a good store.

If my complaint inspires you to cut up your Blockbuster card in front of an
especially clueless clerk, please let me know. If you want to tell this
particular store that you heard that they are circus clowns but not funny
like circus clowns, their number is 206 522 0397. (Don't bother asking for
the manager, he may not even exist.)

You can call Kristi at 206 568 2100. She's a middle level manager of some
sort. You can also call 206 748 0800 and leave a message at their district
office.

It would be swell if you could take a moment to pass this along to your
video renting friends. Let's not encourage the corporate entity that has
created this slackerly and cynical environment.



Message is in Reply To:
  WAY WAY O.T. Blockbuster Rant and a call to arms
 
(Please forgive me for taking up your valuable time, but I feel that my comrades in Lego should know what can go on at a large (overly-large perhaps) and ubiquitous retailer.) Blockbuster claims that I failed to return a DVD. They are in error. (...) (22 years ago, 5-Jun-02, to lugnet.off-topic.debate)

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