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(Please forgive me for taking up your valuable time, but I feel that my
comrades in Lego should know what can go on at a large (overly-large
perhaps) and ubiquitous retailer.)
Blockbuster claims that I failed to return a DVD. They are in error. That's
bad, but it happens. They are rude and inefficient, which is as avoidable as
it is inexcusable.
I encourage you to get your videos from somewhere else than Blockbuster.
I'll happily go across town to a good store.
If my complaint inspires you to cut up your Blockbuster card in front of an
especially clueless clerk, please let me know. If you want to tell this
particular store that you heard that they are circus clowns but not funny
like circus clowns, their number is 206 522 0397. (Don't bother asking for
the manager, he may not even exist.)
You can call Kristi at 206 568 2100. She's a middle level manager of some
sort. You can also call 206 748 0800 and leave a message at their district
office.
It would be swell if you could take a moment to pass this along to your
video renting friends. Let's not encourage the corporate entity that has
created this slackerly and cynical environment.
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I ran into a problem when two Blockbuster stores basically had the same DVD
under two different policies - I'll skip the long explanation of the events
and policies beyond I talked with the local area manager and he fixed
everything in a gracious way.
I suppose this is not what you are looking for, and I hope everything turns
out okay for you, but I have found that every time there has been a
discrepancy between them and me, they have always taken me at my word and
waived extra charges.
Bruce
(wondering if I have to eat those words after dropping in my last DVD due at
12:00 noon at 12:02)
In lugnet.off-topic.debate, Kyle Beatty writes:
> (Please forgive me for taking up your valuable time, but I feel that my
> comrades in Lego should know what can go on at a large (overly-large
> perhaps) and ubiquitous retailer.)
>
> Blockbuster claims that I failed to return a DVD. They are in error. That's
> bad, but it happens. They are rude and inefficient, which is as avoidable as
> it is inexcusable.
>
> I encourage you to get your videos from somewhere else than Blockbuster.
> I'll happily go across town to a good store.
>
> If my complaint inspires you to cut up your Blockbuster card in front of an
> especially clueless clerk, please let me know. If you want to tell this
> particular store that you heard that they are circus clowns but not funny
> like circus clowns, their number is 206 522 0397. (Don't bother asking for
> the manager, he may not even exist.)
>
> You can call Kristi at 206 568 2100. She's a middle level manager of some
> sort. You can also call 206 748 0800 and leave a message at their district
> office.
>
> It would be swell if you could take a moment to pass this along to your
> video renting friends. Let's not encourage the corporate entity that has
> created this slackerly and cynical environment.
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In lugnet.off-topic.debate, Kyle Beatty writes:
Hi Kyle, I think you sound a bit steamed and should take a bit of time to calm
down.
If it makes you feel any better though I have been boycotting Blockbuster for
years (although for reasons having nothing to do with their service).
:-)
Maggie C. (who once lived on an island in area code 206-- back when it
encompassed all of Western Washington)
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Kyle Beatty wrote:
>
> (Please forgive me for taking up your valuable time, but I feel that my
> comrades in Lego should know what can go on at a large (overly-large
> perhaps) and ubiquitous retailer.)
>
> Blockbuster claims that I failed to return a DVD. They are in error. That's
> bad, but it happens. They are rude and inefficient, which is as avoidable as
> it is inexcusable.
>
> I encourage you to get your videos from somewhere else than Blockbuster.
> I'll happily go across town to a good store.
>
> If my complaint inspires you to cut up your Blockbuster card in front of an
> especially clueless clerk, please let me know. If you want to tell this
> particular store that you heard that they are circus clowns but not funny
> like circus clowns, their number is 206 522 0397. (Don't bother asking for
> the manager, he may not even exist.)
>
> You can call Kristi at 206 568 2100. She's a middle level manager of some
> sort. You can also call 206 748 0800 and leave a message at their district
> office.
>
> It would be swell if you could take a moment to pass this along to your
> video renting friends. Let's not encourage the corporate entity that has
> created this slackerly and cynical environment.
Although, I only rented from a blockbuster once(1) in my life, I can
sympathize with your distrust of this corporate entity. Maybe a better
boycott would be because of that egotistical hamster and his bunny
friend carl and their antics that constantly run through my mind...
stupid advertising gimic....
-c
1- they were the only place in town that had Repo Man (
http://us.imdb.com/Title?0087995 ) and my old advisor told me that he
could explain large chunks of evolutionary theory in parts if that
film.... amazing.
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In lugnet.off-topic.debate, Christopher Tracey writes:
> Although, I only rented from a blockbuster once(1) in my life, I can
> sympathize with your distrust of this corporate entity. Maybe a better
> boycott would be because of that egotistical hamster and his bunny
> friend carl and their antics that constantly run through my mind...
> stupid advertising gimic....
>
> -c
>
> 1- they were the only place in town that had Repo Man (
> http://us.imdb.com/Title?0087995 ) and my old advisor told me that he
> could explain large chunks of evolutionary theory in parts if that
> film.... amazing.
I'm probably one of about a dozen people on the planet that are amused by
those commercials. Initially, I failed to connect the ads to the advertised.
Someone had to point out to me that they were for Blockbuster. I'm
fascinated by the weird gravity those critters exist in.
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Bad form to respond to self but:
Blockbuster issue resolved by Higher Power. No, the manager wasn't hit by a
bus (although that would be altogether acceptable), my girlfriend paid the
store a visit. There were no problems after that. I expect that he wishes he
had been hit by a bus.
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