Subject:
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Re: Help with a printer
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Newsgroups:
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lugnet.off-topic.geek
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Date:
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Tue, 29 Apr 2003 19:48:30 GMT
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Viewed:
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2741 times
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In lugnet.off-topic.geek, Thomas Avery writes:
> Thanks for your repsonse.
>
> In lugnet.off-topic.geek, Bruce Schlickbernd writes:
> > Dang, now I'm sucked into this one, too.
>
> Sorry :-)
>
> > Is the printer directly connected
> > to her computer or is it printing over the network (which exponentially
> > increases finding the problem)?
>
> It's on a network.
>
> > Since the printer seems to be physically
> > working (plugged in, ink/toner is present, the printer is getting at least
> > part of the document) it would seem to be more in the document itself or
> > some barrier over the network, or perhaps a memory issue. How large is the
> > document?
>
> She's tried several documents. I'm guessing they're of varying size.
>
> > Try only printing the pages she is missing, and even try printing
> > just the pages after the one it stops on (and for that matter, does it stop
> > at a consistent point?).
>
> I think so. She'll only get out part of page 1 and then it hangs.
>
> > Another thing to try is sneaker net (copy the file
> > to a disk, and try printing it from another computer - assuming there is
> > another computer she has access to physically and via password).
>
> Yes, we'll try that.
Yup, do that. Also try the notepad trick I suggested. If that works, then
I would lay odds that the problem is with MS Office; I've noticed that from
time to time.
Also, (and I should have suggested this right off), check all the cable
connections, and make sure they are well attached. This is one of the more
common bogeymen.
James
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Message has 1 Reply:
Message is in Reply To:
 | | Re: Help with a printer
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| Thanks for your repsonse. (...) Sorry :-) (...) It's on a network. (...) She's tried several documents. I'm guessing they're of varying size. (...) I think so. She'll only get out part of page 1 and then it hangs. (...) Yes, we'll try that. thanks, (...) (24 years ago, 29-Apr-03, to lugnet.off-topic.geek)
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