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Subject: 
Re: So what would you do?
Newsgroups: 
lugnet.market.theory
Date: 
Mon, 23 Oct 2000 16:15:48 GMT
Viewed: 
752 times
  
In lugnet.market.theory, David Eaton writes:
Ok, here's a not-so-hypothetical situation for you...

You see a lot on ebay-- 3 sets, all 100% complete, with the exception of 4
pieces, and 1 substituted piece. You bid. You win.

You get the sets. problem. 24 pieces are missing (out of 852). Some are
persnickity missing pieces (I.E. 6 of these are the 'horse backings' that come
with castle sets (the 1x2 plate & brick that come with every horse) but aren't
clearly pictured in the instructions nor always easily remembered). Some are
blatently obvious (how do you miss a 4x6 plate?) Also, a 1x2 technic beam and
a technic peg are substituted for a 1x2 brick w/ peg built in.

However, the worst part is that two of the pieces aren't genuine Lego! They're
in fact Tyco Super Blocks! I'm rather glad I noticed that at the last minute,
since I most likely would have otherwise just added them to my collection,
only to find them a year or more later down the line... (Yes, I'm rather the
purist)

Anyway, I haven't spoken to the seller yet. Perhaps they'll gladly be able to
replace 100% of the pieces that are missing, and sub back in the two Tyco
blocks for Lego ones. But all the same, if they do, I don't feel justified in
giving them either positive or negative feedback. After all, I'd like to
provide future buyers with fair warning to take a look at their winnings with
scrutiny, but I also don't want to taint this seller's record if they're
perfectly willing to make up for their mistake...

I'll probably just end up leaving neutral feedback (or negative if they won't
offer to make amends for the problem), but anyone have any thoughts on this
before I go making a mistake?

DaveE

Dave, If you leave a negative you will almost certainly get one in return.
Now, You need to realize, as I'm sure you do, that you are dealing with the
general public. Most people do not share our love and passion for the brick.It
could just be an honest mistake, maybe the seller is 80 years old. If the
pieces missing are really hard to get (horse bardings, spiral staircases or
special parts the are required to make the set) I can see why you are upset, if
it's just common stuff, use some stock to cover it. If the seller had the parts
I would assume they would have shipped them. You could ask for a refund. If I
sold you the set, I would tell you to return it to me for a full refund
including shipping because I didn't describe the item correctly. A lot of
sellers are like, hey, here are some of the kids Lego's, let's sell them on
Ebay. Just my 2cents worth. John  (ID: freightmaster)



Message has 1 Reply:
  Re: So what would you do?
 
(...) Yep. That's another issue. As Lar mentioned, this really isn't fair since as far as the seller is concerned, my participation was fine... That's part of the curse of feedback. It also borders on going against the Ebay terms of use since they (...) (24 years ago, 23-Oct-00, to lugnet.market.theory)

Message is in Reply To:
  So what would you do?
 
Ok, here's a not-so-hypothetical situation for you... You see a lot on ebay-- 3 sets, all 100% complete, with the exception of 4 pieces, and 1 substituted piece. You bid. You win. You get the sets. problem. 24 pieces are missing (out of 852). Some (...) (24 years ago, 23-Oct-00, to lugnet.market.theory, lugnet.market.auction)

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