Subject:
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Re: 6600 deap clearanced at Targer
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Newsgroups:
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lugnet.market.shopping
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Date:
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Sat, 15 Jul 2000 02:44:20 GMT
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Viewed:
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558 times
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In lugnet.market.shopping, Jeff Thompson writes:
> In lugnet.market.shopping, Mark Herzberg writes:
> >
> > I paid $39,90 last week. However, I was passing Target today and stopeed by. • I
> > scanned the last 6600 they had and it was $19.90. I went to customer service
> > and they said they would refund me my $20 :-), and I bought the other one.
> > HOWEVER, when I got home I looked at my credit slip and the credit was for • the
> > FULL price of the original 6600 ($40), so I got my two 6600s for $9.95 • each :-
> )
>
> Isn't it funny that when the store makes a mistake and we are
> overcharged, we feel cheated and get very angry, but when a store
> undercharges, we're happy?
>
> I wonder what I would have done in your shoes. I tend to be
> the type who, if someone hands me too much change, I'll correct
> the error. On the other hand, it's annoying to have to go back
> miles out of my way to correct someone's mistake. I'd probably
> keep the $20, being lazy. But I'd feel guilty. If the amount of money
> involved would have been enough to make me want to return to the
> store if the money had come out of *my* pocket, I'd feel guilty if
> I didn't go back and correct the error when the money instead
> came out of theirs.
You can't help but feel a little guilty. If I noticed the mistake at the
store, I would have probably pointed it out. However, they would have probably
said it's okay, you can keep the difference. $20 is nothing to a major chain,
and mistakes are rare. I've had these problems with S@H, when they send me the
wrong item. I call them up, they let me keep the item and send me the right
one. To them, it's no big deal, they are huge companies. I run a company and
when the very rare mistake is made, I don't mind. It was the fault of my
company, not the consumer, and I should not have to inconvience the consumer
for my company's mistake.
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Message is in Reply To:
 | | Re: 6600 deap clearanced at Targer
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| (...) ) Isn't it funny that when the store makes a mistake and we are overcharged, we feel cheated and get very angry, but when a store undercharges, we're happy? I wonder what I would have done in your shoes. I tend to be the type who, if someone (...) (24 years ago, 14-Jul-00, to lugnet.market.shopping)
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