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Subject: 
Re: Stupid: Bought an Open Box
Newsgroups: 
lugnet.market.shopping
Date: 
Sat, 29 Jan 2000 01:42:28 GMT
Viewed: 
1558 times
  
Eric McCarthy wrote in message <38924473.576@aol.com>...
In cases of
missing parts from sealed sets, I think they should.  In cases of missing
parts from tampered sets, then I think it's the store's responsibility. • But
in my case, it was a specifically discounted buyer beware type thing,


While I haven't actually called CA except in the case of some stickers which
I was missing, CA will also replace broken or damaged parts from sets you
already own (and even from sets you've bought used). Given this, I would
feel no bad conscience in calling them, describing the situation, and
letting them tell you what they're going to do.

Pretty often I buy clearanced items that *have* been opened and are
*obviously* missing pieces, and then I *don't* talk to Consumer Affairs,
because I can see that there are enough pieces in the box to make it
worth buying anyway.  If it is too disgusting inside I'll return it
to the store, though.  I'll leave off before I start a thread about
the most disgusting thing you've found in an opened Lego box. :-)


Oh do tell, you know you can't get away with a leading comment like that...

Frank



Message is in Reply To:
  Re: Stupid: Bought an Open Box
 
(...) Consumer Affairs will ask you if it was clearanced. Just be frank with them, and if they want to charge you then you can decide if it is worth it. Customer satisfaction is usually more important to them than assigning blame for the missing (...) (25 years ago, 29-Jan-00, to lugnet.market.shopping)

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