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Subject: 
Re: eBay buys PayPal
Newsgroups: 
lugnet.market.services
Date: 
Sun, 14 Jul 2002 22:14:12 GMT
Viewed: 
2751 times
  
There was a message on the RISKS list that PayPal locks down accounts when
their software sees a fraud pattern, and unlocks them when they get around
to it. One user was flagged because they received an amount and immediately
sent the amount. Probably they have a list of standard excuses like
"chargebacks".



In lugnet.market.services, Amy Hughes writes:
In lugnet.market.services, William R. Ward writes:
You don't know much about banking, I trust... Do you really think that
every penny in your checking or savings account is actually held just
for you?

That's not what I meant. Paypal has a habit of locking down funds that you
didn't authorize them to use under the guise of checking for fraud. For the
time they are "investigating" you don't have access to those funds, and
according to their tOS you have no recourse, and there's no time limit for
their "investigation".

Their typical scheme works like this...

First, you notice that you are unable to transfer funds *from* your account,
though your customers are able to transfer funds *to* your account. You notice
not because paypal tells you there's a problem but because someone you tried to
pay tells you (and in my case the seller was instructed *not* to tell me there
was a problem). When you inquire, they tell you your account is locked while
they investigate fraud. They tell you you've had too many charge-backs. So you
contact your customers and ask them if everything's alright with their order,
and they tell you everything's fine - yes, they received it, no, they didn't
make a charge-back, and no, they didn't get their money back from paypal.

There are *many* stories like this at the following site, and many other types
of stories, including bank accounts being emptied...

http://www.paypalwarning.com/WallOfShame/

While they are "investigating", people you tried to pay are told the
transaction is fraudulent, i.e. you are slandered.

Heck no, they spend it.  Sometimes they even have to borrow
to cover it when you make a withdrawal

But you *can* withdraw it. When paypal restricts your account you can't
withdraw your funds. I believe that prior to their IPO they were using the
funds from locked accounts to operate their business (kinda like a shell game),
and at least one of the class action suits against them charges that they
improperly used customer funds, so maybe I'm right.

Amy



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