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Subject: 
Making a public complaint
Newsgroups: 
lugnet.market.brickshops
Date: 
Tue, 23 Oct 2001 13:18:49 GMT
Viewed: 
374 times
  
Advice, please:

Do I have a right to make very public the problem I am having with a
particular Brickbay vendor?

At this point, I am so teed off that I can barely look at my bricks because
I am being held up on a project by the parts I am still waiting to hear
about after *six* weeks.  Not one email from this person.

Help,

Tanya



Message has 4 Replies:
  Re: Making a public complaint
 
Well, certainly you have the right. One would hope, though, that you have tried on at least a couple of occasions to contact the seller. Brickbay isn't a 100% perfect system, and I know I've not gotten notices via email before about an order and (...) (23 years ago, 23-Oct-01, to lugnet.market.brickshops)
  Re: Making a public complaint
 
Believe me, you are not the only one to have a problem with a vendor. I am still waiting after a week and 3 emails to hear from a vendor so I can pay him. Ken Cefaratti (...) (23 years ago, 23-Oct-01, to lugnet.market.brickshops)
  Re: Making a public complaint
 
(...) I know the feeling. I had one customer whose given email was invalid, so I had to cancel his order. I now have another order with someone who has a couple of negative comments and a handful of positive comments. He hasn't responded to me in (...) (23 years ago, 23-Oct-01, to lugnet.market.brickshops)
  Re: Making a public complaint
 
Gee, I wonder if this is the same one I have an issue with. I put in an order, got the usual notification email from Brickbay, and then attempted to contact the seller by email for shipping cost/info. All messages bounced back to me as having an (...) (23 years ago, 23-Oct-01, to lugnet.market.brickshops)

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