 | | Re: How to maximize 90-piece bags?
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(...) It's a brand-new process for TLC, and they discovered a problem. That's not a big surprise with something like this, for all the reasons you point out. I'm *encouraged* that they discovered the problem, and took proactive steps to deal with (...) (24 years ago, 14-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | Re: How to maximize 90-piece bags?
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I ordered my Mosaic from the Netherlands (shipped from Denmark) and even before I received it, I got an email saying they made an error and will ship the extra parts I will be needing. Eric (24 years ago, 14-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | in USA too (was: Re: LEGO Direct in Europe)
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Horst, Thanks for a good description of the website problems. Your comments apply equally well to the USA website. I also completed one order, enduring the javascript menu loading. However, a coworker of mine told me today that he tried to order an (...) (24 years ago, 13-Nov-00, to lugnet.lego.direct)
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| | Re: How to maximize 90-piece bags?
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I got an email this morning from them warning me that one of my mosaics had been packed wrong. Here's the text: ---...--- Dear LEGO® Shop at Home Customer, Due to a technical problem, your LEGO Mosaic set was shipped with an incomplete assortment of (...) (24 years ago, 13-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | Re: Concerns regarding Brick-o-Lizer™ User Agreement (was: Re: New stuff at shop.lego.com)
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(...) In all honesty, my guess is that if you did it, you'd get your mosaic. If you did it, and you built the mosaic, and then you went on eBay and sold it, and the record company noticed and went after LEGO, LEGO could point at the user agreement (...) (24 years ago, 13-Nov-00, to lugnet.general, lugnet.lego.direct)
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| | Re: Concerns regarding Brick-o-Lizer™ User Agreement (was: Re: New stuff at shop.lego.com)
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<big snip> (...) <big snip> Does not infringe on copyright huh. Well does that mean I couldn't make a mosaic of the Led Zeppelin I cover (which would lend itself very well to a mosaic btw). This may be more of an issue wuth the record company. Who (...) (24 years ago, 13-Nov-00, to lugnet.general, lugnet.lego.direct)
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| | Re: How to maximize 90-piece bags?
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(...) From an individual's perspective, this would certainly appear as simple as you describe it. But, from an accounting system or MRP systems perspective, this is a ROYAL NIGHTMARE. Look at it this way. (LEGO before Mosaic) My computer system (...) (24 years ago, 13-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | Re: How to maximize 90-piece bags?
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Hello Mosaicers, (...) What happened is that the set is currently "not available" both in Germany and the US. Let's hope that this is just a temporary shortage. I was just ready to order one or two of them, after having read through the information (...) (24 years ago, 13-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | LEGO Direct in Europe
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Hi everybody, I just placed a DM 500 order with LEGO Direct in Germany: (URL) Functionally, this worked perfectly, and I could do it in German language. However, the user friendliness of the site did not really convince me, so I took the opportunity (...) (24 years ago, 13-Nov-00, to lugnet.lego.direct)
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| | Re: How to maximize 90-piece bags?
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(...) I don't see why the mosaic should be hard for them to ship. Ultimately, because of how it's packaged, its just a group of sets which are ordered in a somewhat bizarre way. Ok, I guess they do package the thing into a "set" box, and then into a (...) (24 years ago, 13-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | Re: How to maximize 90-piece bags?
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Much as I was afraid of. (Note, that I _still_ don't have mine yet...) While I'm glad that they are easliy willing to correct their mistake.... S@H doesn't have the systems to handle customized ordering (bad MRP system). And, they can't afford to (...) (24 years ago, 13-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | Re: new slope pieces wanted (was: Re: What set has black roof peak/gable?)
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(...) I also long for access to these kinds of slopes. However, lacking them (and lacking any indication that they might exist anytime soon), I've starting accumulating 2xN plates. With plates, I can change angles, and have odd-shaped rooflines with (...) (24 years ago, 13-Nov-00, to lugnet.general, lugnet.lego.direct)
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| | Re: new slope pieces wanted (was: Re: What set has black roof peak/gable?)
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I notice that some of the airplane slopes (on the top front) are made of 33 degree on the front, and 45 degree on the 2 sides. Perhaps TLC should create 2 pieces from this 3 sided slope, so that it could have applications elsewhere, such as a roof (...) (24 years ago, 13-Nov-00, to lugnet.general, lugnet.lego.direct)
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| | Re: How to maximize 90-piece bags?
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S@H is straightening this out and getting me the #2 bags that should have been loaded in the box. S@H rocks! (...) -- | Tom Stangl, Technical Support Netscape Communications Corp | Please do not associate my personal views with my employer (24 years ago, 13-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | Re: Chrome Knights now at LEGO Shop At Home
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(...) ....<snip>.... (...) I have had reasonable sucess finding Lego sets (ex. sets 1094, 3069) at Hannafords grocery (URL) have purchased other small sets (like 1068 and 1088) at Tops markets (URL) Farms and Finast are also owned by Tops Markets (...) (24 years ago, 13-Nov-00, to lugnet.lego.direct)
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| | Re: So did you wonder about me?
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Congratulations on your new postion! Rememebr me? I was the person that would not sign an NDA.. Unfortunatly the fan-zine got stuck in limbo... Of course if an AFOL inside TLC were to suggest that Lego put an equivlant of the Meccano Magazine... (...) (24 years ago, 12-Nov-00, to lugnet.lego.direct)
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| | Re: Concerns regarding Brick-o-LizerT User Agreement (was: Re: New stuff at shop.lego.com)
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"Todd Lehman" <lehman@javanet.com> wrote in message news:G3rwLG.HMt@lugnet.com... (...) etc? (...) that. (...) Next thing they will be saying you cannot use the bricks in any set to make anything other than the model described by the instructions (...) (24 years ago, 11-Nov-00, to lugnet.general, lugnet.lego.direct)
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| | Re: How to maximize 90-piece bags?
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CRAP!!! They loaded my box wrong! The instruction sheet for my mosaic clearly shows it is 99.9% #2 lt-lt-grey, yet I only got 2 #2 bags, and 21 #3 bags. <sigh> Time to call S@H on Monday and figure out what to do now. (...) -- Tom Stangl ***(URL) (...) (24 years ago, 11-Nov-00, to lugnet.market.buy-sell-trade, lugnet.lego.direct)
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| | Re: new slope pieces wanted (was: Re: What set has black roof peak/gable?)
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What I would like to see is something where we could build roofs of varying slope degree and have short pieces where we could build in a small attic study part, or something like that. The only problem I can see is it may well end up being a series (...) (24 years ago, 11-Nov-00, to lugnet.general, lugnet.lego.direct)
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| | Re: LEGO is listening! (was...are you listening?)
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(...) AFAIK, it is designed to control trains. In fact, it does not just control the motor, but can also control lights, whistles and trackside objects. -Frank Followups to lugnet.trains (24 years ago, 10-Nov-00, to lugnet.lego.direct, lugnet.dear-lego, lugnet.trains)
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| | Re: So did you wonder about me?
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(...) Hmmm, they seem to have given Jake too big an office. There's an echo in there... :-) :-) :-) :-) echo in there... FUT: lugnet.off-topic.fun Frank (24 years ago, 10-Nov-00, to lugnet.lego.direct)
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| | Re: LEGO is listening! (was...are you listening?)
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I am not sure about DCC, can it control automatically? Zhengrong (...) (24 years ago, 10-Nov-00, to lugnet.lego.direct, lugnet.dear-lego, lugnet.trains)
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| | new slope pieces wanted (was: Re: What set has black roof peak/gable?)
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(...) I agree, the studless slope would be very useful. Most of the existing slopes could be offered in studless half-wide form. How about some more: * inverse slopes in 60-degrees * inverse slopes in 3-long, 4-long and 8-long versions, just like (...) (24 years ago, 10-Nov-00, to lugnet.general, lugnet.lego.direct)
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| | Re: Lego Mosaic Customer Service call
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Um, Jake.... The Nice Lady had also heard of you. Paul Sinasohn LUGNET #115 (...) (24 years ago, 9-Nov-00, to lugnet.off-topic.geek, lugnet.lego.direct)
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| | Re: So did you wonder about me?
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(...) Hey Jake, Congratulations! I'm always happy when AFOLs get employed by TLC. Any idea if TLC will reintroduce any of the classic windows (besides the 1x2x2 that they're selling right now in white)? It is very difficult for AFOL's to build a (...) (24 years ago, 9-Nov-00, to lugnet.lego.direct)
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| | Re: Concerns regarding Brick-o-Lizer™ User Agreement (was: Re: New stuff at shop.lego.com)
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(...) Probably nothing. But you might be breaking the agreement if you did that. To the best of my knowledge, LEGO has never before required a customer to agree to a written set of rules governing the use of the product prior to making the sale. (...) (24 years ago, 9-Nov-00, to lugnet.general, lugnet.lego.direct)
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| | Re: Concerns regarding Brick-o-Lizer™ User Agreement (was: Re: New stuff at shop.lego.com)
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But what could LEGO do if I sell the bricks, make copies (with duplo or regular bricks), trade the bricks with your friends, take it to work etc? Are they going to sue me for playing with their product? To do sue me, first, they must track me down, (...) (24 years ago, 9-Nov-00, to lugnet.general, lugnet.lego.direct)
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| | Re: LEGO is listening! (was...are you listening?)
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(...) We would be better off with DCC. Dean -- Coin-Op's For Sale!: (URL) Lego Workshop: (URL) Lego Club: (URL) (24 years ago, 9-Nov-00, to lugnet.lego.direct, lugnet.dear-lego, lugnet.trains)
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| | Re: LEGO is listening! (was...are you listening?)
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I want to use RCX or Scout in TRAIN series ASAP, but RCX or Scout is too big and sometimes too complex, I hope TLC can make mini-RCX or microi-Scout for TRAIN series, these two don't need baterry and the power can get from outside: Idea1: Mini-RCX, (...) (24 years ago, 9-Nov-00, to lugnet.lego.direct, lugnet.dear-lego, lugnet.trains)
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| | (canceled)
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| | Re: So did you wonder about me?
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(...) down, (...) So, are they paying you in bricks? :-) -Roy (24 years ago, 9-Nov-00, to lugnet.lego.direct)
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| | Re: Lego Mosaic Customer Service call
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Jake, I just wanted to take a moment to say two things to you: 1. Congratulations on your new position with Lego Direct. :-) 2. I hope that we continue to hear from you regarding our questions in such a timely fashion. It is nice to be hearing (...) (24 years ago, 9-Nov-00, to lugnet.lego.direct)
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| | Re: So did you wonder about me?
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Hey Jake, Glad to see you have a job that you like, after all what can be more satisfying than waking up in the morning and not dreading going to work ? :-) What does a Senior Producer at Lego Direct do? After all you say you are working on cool (...) (24 years ago, 9-Nov-00, to lugnet.lego.direct)
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| | Re: Lego Mosaic Customer Service call
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Just as a side note to this, the reason that they are calling to check multiple orders is for verification/fraud protection purposes. They want to verify that you really wanted that many before any charges are made, since the system is new. Jake (...) (24 years ago, 9-Nov-00, to lugnet.off-topic.geek, lugnet.lego.direct)
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| | Re: So did you wonder about me?
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(...) Plus, if they are tiles, it sure doesn't look very "Lego"...Just another strange picture! ---...--- Jake McKee Senior Producer - Lego Direct (24 years ago, 9-Nov-00, to lugnet.lego.direct)
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| | Re: So did you wonder about me?
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(...) Sure! It is based on a large, 48x48 baseplate. Nice size! Jake ---...--- Jake McKee Senior Producer - Lego Direct (24 years ago, 9-Nov-00, to lugnet.lego.direct)
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| | Re: So did you wonder about me?
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(...) Sure! It is based on a large, 48x48 baseplate. Nice size! (24 years ago, 9-Nov-00, to lugnet.lego.direct)
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| | Re: LEGO is listening! (was...are you listening?)
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(...) pieces to (...) As (...) If simplicity and customization-challenge is key, then perhaps a block of wood is the ultimate toy. The problem is when the pieces become too big and specialized to be good for anything else. Paul Davidson (24 years ago, 9-Nov-00, to lugnet.lego.direct, lugnet.dear-lego)
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| | Re: I placed an order
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(...) I'd order 99 copies online, then write down my Reference Number carefully, call up the S@H phone version and tell them tho add a few more of the set. I think it should work this way (it's also possible to add the Credit Card number via phone (...) (24 years ago, 8-Nov-00, to lugnet.lego.direct)
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| | Re: Lego Mosaic Customer Service call
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The interesting thing is that I tried to order 2 on one order, and it wouldn't let me. (...) -- Tom Stangl ***(URL) Visual FAQ home ***(URL) Bay Area DSMs (24 years ago, 9-Nov-00, to lugnet.off-topic.geek, lugnet.lego.direct)
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