Subject:
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in USA too (was: Re: LEGO Direct in Europe)
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Newsgroups:
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lugnet.lego.direct
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Date:
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Mon, 13 Nov 2000 22:47:38 GMT
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Viewed:
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482 times
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Horst,
Thanks for a good description of the website problems.
Your comments apply equally well to the USA website.
I also completed one order, enduring the javascript
menu loading.
However, a coworker of mine told me today that he
tried to order an RIS from the website over the
weekend, and he said "this was the worst designed
ecommerce site I have seen for a long time."
Not only were the menus extremely slow to load,
but
(1) he didn't see any check box to make the
shipping address and billing address the same,
so he had to enter the address twice.
(2) he couldn't find anywhere to order his free
spy runner plane (with $75 order)
(3) on the final order screen, there was a button
"print this order", which he clicked on, and which
crashed his browser.
At that point he gave up and placed the order by
phone.
This is the sort of story that I really hate to
hear. C'mon Lego company, get your website act
together!
/Eric M/
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Message has 2 Replies:
 | | Re: in USA too (was: Re: LEGO Direct in Europe)
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| "Eric McCarthy" <eric@reasoning.com> wrote in message news:3A106F8A.B5FEAE...ing.com... (...) Not only that, but the "wishlist" feature is sorely lacking in terms of what I expect from a web wishlist, in particular: The wishlist should be linkable, (...) (24 years ago, 14-Nov-00, to lugnet.lego.direct)
| | | Re: in USA too (was: Re: LEGO Direct in Europe)
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| Hello Eric, hello everybody, (...) I think there is one on the German site, but it was only by translating its label back to English that I have been able to figure what it is intended for. So, without having checked, I would think that it also does (...) (24 years ago, 16-Nov-00, to lugnet.lego.direct)
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Message is in Reply To:
| | LEGO Direct in Europe
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| Hi everybody, I just placed a DM 500 order with LEGO Direct in Germany: (URL) Functionally, this worked perfectly, and I could do it in German language. However, the user friendliness of the site did not really convince me, so I took the opportunity (...) (24 years ago, 13-Nov-00, to lugnet.lego.direct)
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