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I got an email this morning from them warning me that one of my mosaics had
been packed wrong. Here's the text:
--------------------------------------------------
Dear LEGO® Shop at Home Customer,
Due to a technical problem, your LEGO Mosaic set was shipped with an
incomplete assortment of building elements. We have repaired this
problem and identified the bricks you are missing. These are now being
prepared for immediate shipment to you.
We appreciate your patience in this matter and apologize for any
inconvenience it may have caused. The elements you need to complete your
Mosaic should arrive shortly, and we hope you enjoy building and
displaying your LEGO Mosaic image!
Sincerely,
Sharon
LEGO Shop At Home Customer Service
------------------------------------------------------
I think Sharon was the person who called to confirm my order, and who knew that
Jake McKee existed....
Paul Sinasohn
LUGNET #115
In lugnet.market.buy-sell-trade, Tom Stangl writes:
> S@H is straightening this out and getting me the #2 bags that should have been • loaded in
> the box.
>
> S@H rocks!
>
>
> "Tom Stangl, VFAQman" wrote:
>
> > CRAP!!!
> >
> > They loaded my box wrong!
> >
> > The instruction sheet for my mosaic clearly shows it is 99.9% #2 lt-lt-grey, • yet I only
> > got 2 #2 bags, and 21 #3 bags.
> >
> > <sigh> Time to call S@H on Monday and figure out what to do now.
> >
> > Tom Stangl wrote:
> >
> > > That's OK - I plan on ordering 4 more Mosaics, switching the 1932 color, • once I get
> > > the first ;-)
> > >
> > > Jon Kozan wrote:
> > >
> > > > In lugnet.market.buy-sell-trade, Tom Stangl writes:
> > > > > I also ordered a Mosaic with the below #s, we'll see what happens.
> > > > > Jon Kozan wrote:
> > > > > > In lugnet.off-topic.geek, Todd Lehman writes:
> > > > > > > In lugnet.off-topic.geek, Jon Kozan writes:
> > > > > > > > FWIW, my first order resulted in:
> > > > > > > > 1 Black => 1 bag of 90 Black
> > > > > > > > 1 DGray => 1 bag of 90 DGray
> > > > > > > > 1 MGray => 1 bag of 90 MGray
> > > > > > > > 1932 LGray => 22 bags of 90 LGray
> > > > > > > > 1 White => 1 bag of 90 White
> > > >
> > > > There may be a problem here.
> > > > An earlier post referred to Light Gray as being the standard Gray, with • the new
> > > > color being Medium Gray, not (scala) Light Gray.
> > > > Thus the Scala Gray may not be the new 'gray' used in the Mosaic...
> > > >
> > > > (I'm confusing myself at this point.)
> > > > -Jon
> >
> > --
> > Tom Stangl
> > ***http://www.vfaq.com/
> > ***DSM Visual FAQ home
> > ***http://ba.dsm.org/
> > ***SF Bay Area DSMs
>
> --
> | Tom Stangl, Technical Support Netscape Communications Corp
> | Please do not associate my personal views with my employer
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