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Subject: 
Re: Mr. Justus!
Newsgroups: 
lugnet.lego
Date: 
Mon, 18 Sep 2000 20:59:56 GMT
Viewed: 
1570 times
  
Burkhard Schloemer wrote:

- full range of LEGO-products, including US or Europe-only sets.
(Or is there a reason why certain castle sets are not availible at USA? And
why not sell the McDonald?s Drive-through to Europeans?)

This would be nice, but it seems like LEGO doesn't want to have the same
range of products in every country.

- a catalog should be availible

I'm sure they'll do that at some point.  It takes some time to print
catalogs.


- a wider range of payment methods. Credit cards-only is a death-sentence for
Shop@Home Germany. Credit cards are not as popular over here as they are in
USA.

If they do make printed catalogs, they'll probably take checks by mail
order.  In the US, you have to use credit card if you order by phone,
but you can pay by check if you mail your order.


- full range of accessories

US S@H has never had that. :(
So if the Europe S@H is anything like the US one, you won't get this.


- more bulk items

They said they'll announce some more bulk items in a few weeks.


- reasonable prices (by now, all items -if they would be on stock, which they
are not- are sold at highest retail price. Why the heck order at Shop@Home, if
I could get the same sets for the same price -but most likely cheaper- around
the next corner???

Ok, I think you misunderstand the whole point of Shop@Home.  It's not to
get stuff cheap.  (S@H in the US has never been cheap.)  It's to get
things that you can't find in your local store.


- reasonable shipping conditions. The current shipping conditions are unheard
of! Another reason NOT to buy at Shop@Home.

Hopefully they'll fix that.

- The website ... oh dear. The current Shop@Home website (Germany) is an
example of how a website should NOT look like. LEGO really, really doesn?t
have to invent e-commerce again! Quoting a well-known german TV-commercial,
?maybe you should have asked somebody who knows what?s what ... ??

LEGO has never made a decent website.  I don't expect much.



--
Tim Buchheim



Message has 2 Replies:
  Re: Mr. Justus!
 
Tim, I'm fully aware that shopping online doesn't necessarily mean low prices. Especially not in case of LEGO. But: I can get almost EVERYTHING (except for the bulk items, of course) at local stores, at the same price, sometimes cheaper than at (...) (24 years ago, 18-Sep-00, to lugnet.lego)
  Re: Mr. Justus!
 
(...) 'The thing is', that in countries like Germany and the Netherlands, every corner's toy store does already have the full (european) line. So Shop-at-home will only have any business here if: - they offer non-european sets - they offer accesory (...) (24 years ago, 19-Sep-00, to lugnet.lego)

Message is in Reply To:
  Mr. Justus!
 
Apparently Shop at home is working well at USA. I’ve already ordered from there, and it was a pleasant experience. You promised the same (or similar) service would be availible for Europe soon. Unfortunately, you forgot to tell us LEGO has hired a (...) (24 years ago, 18-Sep-00, to lugnet.lego)  

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