 | | Final Official Statement - Maersk Second Run
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All, I apologize for coming anywhere close to this subject again, but I felt it was important to share the official statement from our Corporate Communications group regarding the Maersk ship. I think the statement is pretty clear, so I'll let it (...) (20 years ago, 26-Jan-05, to lugnet.lego, lugnet.lego.announce, FTX) !!
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| | Re: Final Official Statement - Maersk Second Run
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In lugnet.lego, Jake McKee wrote: <snip> Total class. I am completely satisfied with TLG's statement WRT to the Maersk issue and salute them for their handling of this situation. I can't imagine a better response! Bravo, TLG! Play On! JOHN (20 years ago, 26-Jan-05, to lugnet.lego, FTX)
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(...) :) Somebody learned a painful lesson, sounds like. Hope the welts have healed by now. But it's clear that the notion of LEGO not listening to its customers isn't true. Like John, I also want to thank TLG for handling this in a respectful way. (...) (20 years ago, 26-Jan-05, to lugnet.lego, FTX)
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(...) <snip> sign me up for at least 2! :) Thanks Jake! Dave K (20 years ago, 26-Jan-05, to lugnet.lego)
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(...) !!!???? Don't answer, Jake! (URL) Run away! Run away!> :-) JOHN (20 years ago, 26-Jan-05, to lugnet.lego, FTX)
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(...) <snipped statement> Good job Jake et al. It's nice to know that LEGO is listening. The fact that TLG is human enough to apologize is amazing. -Bryan (20 years ago, 26-Jan-05, to lugnet.lego)
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Thumbs up! It is great to see Lego and Maersk would not let a 30+ year association(1) end for such a silly thing as running out of the special color material! Now Jake - think *Maersk train* and get to suggesting ;)~ M (1) (URL) came out in 1974, 31 (...) (20 years ago, 26-Jan-05, to lugnet.lego)
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(snip) Thanks for posting this, Jake. I'm hoping to be able to purchase one of these this time around, as funds were a bit too tight for the first run. Also, I, too, would be interested in knowing the fate of the dark blue container ship. -Joel (20 years ago, 26-Jan-05, to lugnet.lego, FTX)
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| | Re: Final Official Statement - Maersk Second Run
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(...) ARRGGHHHH!!!!! If only they had done something similar to the Constellation Legend re-issue!!! Oh well, I'll get a couple more... Paul Sinasohn LUGNET #115 BAYLUG (20 years ago, 27-Jan-05, to lugnet.lego, FTX)
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**super snippage** Thanks Jake! Its clear you care and listen, and that the company cares and listens. That's more than good enough for me! JB (20 years ago, 27-Jan-05, to lugnet.lego, FTX)
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Not bad at all! I suppose this is as good as it can possibly get. However, this statement should have been made a bit earlier. How long could it take to come up with a press release like that? Or was the general idea to let the dust settle a bit (...) (20 years ago, 27-Jan-05, to lugnet.lego)
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(...) I'm not sure that's necessarily a valid conclusion. Another possible conclusion is that you were wrong, but LEGO is such a good company at heart that they apologised anyway in the interests of peace and harmony. (20 years ago, 27-Jan-05, to lugnet.lego)
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(...) Wow!!! I am utterly impressed. It is as if a responsible adult has come into a chaotic room full of squabbling children and restored order, reason and common sense. Everyone leaves happy. What would make me even more impressed? If the (...) (20 years ago, 27-Jan-05, to lugnet.lego)
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(...) Larry's statement would be my personal take of the situation, given all the observable facts, and without knowing exactly what happened behind boardroom doors. Dave K -not that I want this to escalate into a debate. (20 years ago, 27-Jan-05, to lugnet.lego)
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(snip) (...) If you don't want it, I'll take that bluish gray brick off your hands... Parts is parts, so long as it says "LEGO" on the top of the studs... Scott Lyttle (20 years ago, 27-Jan-05, to lugnet.lego)
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(...) I dunno if it was so much a question of being right or not-- I think the difference of opinion was "is this a big deal" or not. There was some disagreement about whether or not they made any "promise" to us that they broke in re-releasing the (...) (20 years ago, 27-Jan-05, to lugnet.lego)
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In lugnet.lego, Jake McKee wrote: Dear TLC, the apology and the very open explanations within the "mearsk-ship-press-release" are highly welcome and fully accepted as far as I am concerned. Thanks for listening to us AFOLs - thanks even the more for (...) (20 years ago, 27-Jan-05, to lugnet.lego, FTX)
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| | Re: Final Official Statement - Maersk Second Run
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I'm happy, Jake. You won't hear me complain when this old, presumable discontinued color miraculously has been brought back to life. You won't hear me complain when any old, presumable discontinued color miraculously ..... :-) With friendly (...) (20 years ago, 27-Jan-05, to lugnet.lego, FTX)
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| | Re: Final Official Statement - Maersk Second Run
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(...) Weisst Du, warum der Teufel seine Grossmutter erschlagen hat? Weil ihr keine Ausreden mehr eingefallen sind. ;-) Leg Godt, René (20 years ago, 27-Jan-05, to lugnet.lego)
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(...) Google Translation: Do you know, why the devil killed his grandmother? Because you broke in no more excuses. I know something must have gotten lost in the translation, but I still find this funny even though I don't have a clue what it means. (...) (20 years ago, 27-Jan-05, to lugnet.lego, FTX)
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(...) It also means we could as well debate in German about such issues. Larry "Goodheart" P. and David "I'll buy two!" K. will never run out of lame excuses. ;) (20 years ago, 27-Jan-05, to lugnet.lego, FTX)
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(...) Translation is: "Do you know why Old Nick killed his grandma? Because she's at a loss for excuses" It's a saying in German, but I'm just kidding in this case :-) Leg Godt! René (20 years ago, 27-Jan-05, to lugnet.lego, FTX)
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(...) Larry gets the cool 'Goodheart' nickname whilst I get 'I'll buy two'? I want a cool nickname! Dave "The Yellow Dart" K -that's gotta be at least +5 or +10 right there... (20 years ago, 27-Jan-05, to lugnet.lego)
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(...) Actually Larry is really unhappy about his "cool nickname". He's complaining to me via email. Sigh. You guys really are tough customers. But that's the way with complainers - they're sooo hard to satisfy ... :P (20 years ago, 27-Jan-05, to lugnet.lego)
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(...) Dave, you already have one, from what I hear... :-) (...) Actually I'm not at *all* unhappy with that nickname, I'll wear it proudly. After all, I *am* "goodhearted", I try to always expect the best from companies and from people. How sad it (...) (20 years ago, 27-Jan-05, to lugnet.lego)
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(...) Wow, Dave "King of the Sheets", isn't cool? If that's not good enough for you, wow, you have very high expectations! Personally, that beats some of my nicknames by a mile, of course, that list is unfit for public consumption. (...) Cowdice (...) (20 years ago, 27-Jan-05, to lugnet.lego)
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(...) "Possible"? Oh come on. How about "unlikely"? Or "far-fetched"? Maybe "overly optimistic"? While your attitude helps stretching out a debate endlessly, it really isn't helpful in the end. Please try to be realistic, occasionally at least. (...) (20 years ago, 27-Jan-05, to lugnet.lego)
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| | Re: Final Official Statement - Maersk Second Run
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(...) I think its an easy thing to offer to buy back the sets, since absolutely no-one will be giving them back! :) I sure won't. -Alfred (20 years ago, 28-Jan-05, to lugnet.lego)
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(...) Me too, but its not really a black and white thing. Customers are customers - when they are annoyed you do your best to fix them up, whatever the technicalities of the situation. When you are surprised by a customer reaction (remember New (...) (20 years ago, 28-Jan-05, to lugnet.lego, FTX)
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| | Re: Final Official Statement - Maersk Second Run
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<snippage> (...) A nice, calm voice of reason. I agree Scott. Pieces is Pieces whatever the color. Ben M. (20 years ago, 28-Jan-05, to lugnet.lego)
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(...) Since we are into German quotes, I have one for everyone.... "Der G'schedere gibt nach" Gary istok Loosely translated "the smarter one will let it go..." (20 years ago, 28-Jan-05, to lugnet.lego)
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(...) Ops, shows how "G'scheid" I am, I can't even spell it right. Gary Istok (20 years ago, 28-Jan-05, to lugnet.lego)
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| | pieces aaare pieces ... (hum "people aaare people" ...)
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(...) My thoughts exactly, Ben - way back when I was like 8 or 9 years old. A friend of mine (same age) was building COLOR-MATCHED cars with my collection of loose LEGO pieces. I found that rather odd. Why would he do that, I wondered? After all, (...) (20 years ago, 28-Jan-05, to lugnet.lego)
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(...) Well, by all indications that would be me then. Damn, you really know how to get me, Gerhard! ;) Alright then: Larry, since I couldn't stand another of your dreary emails anyway, I apologize for having been so particularly nasty. Let me (...) (20 years ago, 28-Jan-05, to lugnet.lego)
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| | Re: pieces aaare pieces ... (hum "people aaare people" ...)
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(...) Great, now I'll have that song and 80's flashback in my mind for the rest of the day. Who was that group that did that song? Earlier it was mentioned "Parts is Parts" - that was from a KFC commercial from about the same time. -Patrick (20 years ago, 29-Jan-05, to lugnet.lego)
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| | Re: pieces aaare pieces ... (hum "people aaare people" ...)
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(...) Depeche Mode is the answer to that trivia question. Eric (20 years ago, 29-Jan-05, to lugnet.lego)
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| | Re: Final Official Statement - Maersk Second Run
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You can't be Mr. Black. If I let you be Mr. Black, then everybody'll want to be Mr. Black. So you're Mr. Pink. "David Koudys" <dkoudys@redeemer.on.ca> wrote in message news:IAzw7G.1uCI@lugnet.com... (...) (20 years ago, 29-Jan-05, to lugnet.lego)
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| | Re: pieces aaare pieces ... (hum "people aaare people" ...)
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(...) A few more words: Pieces are pieces so why should it be Bley and grey should get along so awfully? ... You know they're different colours and they're different creeds, but different pieces have different needs ... Help me understand What makes (...) (20 years ago, 30-Jan-05, to lugnet.lego)
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| | Nickname
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(...) Umm.... *coughs* Hi guys! :) Norbert Black (20 years ago, 30-Jan-05, to lugnet.off-topic.fun)
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| | Re: Final Official Statement - Maersk Second Run
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(...) This is great news. I'm not even going to read the rest of the thread since far to much discussion has been had about this issue and i don't feel like getting involved. All i an say is that i'm getting one of these when they're out. Can we (...) (20 years ago, 31-Jan-05, to lugnet.lego, FTX)
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(snip) (...) Actually, it's from an old Wendy's commercial, about the same time as Clara Peller and "Where's the Beef!"...those commercials were directed by Joel Sedelmaier, an award winning commercial director. If you ever get a hold of the old VCR (...) (20 years ago, 1-Feb-05, to lugnet.lego)
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