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(...) I think the claim from Lego that the set had been opened is also a possible cause for complaint. But while it may not have been opened by Gregory or his mother, you never know what happened to the package on the return trip. Otherwise, I (...) (19 years ago, 10-Jan-07, to lugnet.lego.direct) !
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(...) Seems to me they were acting entirely in accord with their return policy. Always read the fine print - (URL) "Custom items such as LEGO Factory models and Pick A Brick orders cannot be returned or exchanged." I guess it could be argued that (...) (19 years ago, 9-Jan-07, to lugnet.lego.direct) !
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(...) Actually according to (URL): "Also, LEGO direct-to-consumer (Shop at Home) sales division announced a partnership with PFSweb Inc. to fill Internet orders of Lego products from its catalog and online store, according to a statement in December (...) (19 years ago, 9-Jan-07, to lugnet.lego.direct, FTX)
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| | Re: Very poor customer service from Lego Shop at Home
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(...) I think you missed the real point. It wasn't the price per piece that he was dissatisfed with. It was the set. Remember, not everyone who likes LEGO builds MOCs. The first thing I noticed was that his mother didn't notice the scale. Something (...) (19 years ago, 9-Jan-07, to lugnet.lego.direct, FTX)
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| | Re: Very poor customer service from Lego Shop at Home
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LOL (19 years ago, 9-Jan-07, to lugnet.lego.direct) !
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(...) I fail to see the humor in this. Sorry. (19 years ago, 9-Jan-07, to lugnet.lego.direct)
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| | Re: Very poor customer service from Lego Shop at Home
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(...) Pardon my naivety, but at 2,776 (per the box top) pieces, (URL) set 5526> seems to be a fairly decent way to get a variety of legos at an average of $0.047 per peice even if you don't want to build the set using Lego's (online only) (...) (19 years ago, 9-Jan-07, to lugnet.lego.direct, FTX) !
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| | Re: Very poor customer service from Lego Shop at Home
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LOL (19 years ago, 9-Jan-07, to lugnet.lego.direct) !
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| | Very poor customer service from Lego Shop at Home
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I wanted to share my extreme displeasure with the Lego Shop at Home service. My mother, knowing what a big fan of Lego I was, decided to surprise me with a set this Christmas, the Lego Factory set 5526. At the time she didn't realize that it was not (...) (19 years ago, 9-Jan-07, to lugnet.lego.direct, lugnet.general)
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| | Re: Quality issue - update
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(...) I would be interested in the result, Rob. Just for your information: CA has a much higher material damping coefficient in comparison to ABS. So CA will make less noise and sound very dump when it hits the ground. Especially for the classical (...) (20 years ago, 3-Jan-07, to lugnet.lego, lugnet.general, lugnet.org.ca.rtltoronto)
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| | Re: Quality issue - update
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(...) That's an experiment that I will have to try when my collection is closer at hand :) -Rob A> (20 years ago, 3-Jan-07, to lugnet.lego, lugnet.general, lugnet.org.ca.rtltoronto)
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| | Re: Quality issue - update
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(...) Hi Rob, thanks for your feedback! In that case I would think these are US-made bricks, since the LEGO-logo on top of the bricks is of the old design. This has been used within Europe (= Billund made bricks) only in combination with CA-bricks (...) (20 years ago, 3-Jan-07, to lugnet.lego, lugnet.general, lugnet.org.ca.rtltoronto)
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(...) I wouldn't assume that 1965 was necessarily as good as, say, 1990. But you're right insofar as quality from the 60's and 70's is not necessarily the same quality as the 80's and 90's. If someone's really looking for proof or disproof of (...) (20 years ago, 3-Jan-07, to lugnet.lego, lugnet.general, lugnet.org.ca.rtltoronto, FTX)
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| | Re: Quality issue - update
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(...) Not sure how you come up with that conclusion. These bricks are from my old sets, purchased in Canada between 1973-1978. I am suspecting these specific bricks came from set 256-1 released in 1976. I would doubt that ir contained 10 year old (...) (20 years ago, 3-Jan-07, to lugnet.lego, lugnet.general, lugnet.org.ca.rtltoronto)
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(...) Not suer how you come up wit that conclusion. These bricks are from my old sets, purchased in Canada between 1973-1978. I am suspecting these specific bricks came from set 256-1 released in 1976. I would doubt that these were 10 year old (...) (20 years ago, 3-Jan-07, to lugnet.lego, lugnet.general, lugnet.org.ca.rtltoronto)
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(...) snip (...) snip (...) Hi all! I know this thread is really old, but eventually I came across this discussion while uploading a few more new quality issue pictures ast brickshelf: (URL) new pictures of 2007 building session> So I just wanted to (...) (20 years ago, 3-Jan-07, to lugnet.lego, lugnet.general, lugnet.org.ca.rtltoronto, FTX)
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| | Re: Hobby Trains at LEGO Factory
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(...) This looks pretty good, and I hope it's going to expand. I did send them a message though that the link to "Other users' train designs" gives some pretty poor results. A lot of the good stuff has dropped off the end. They need to link to 'Cool (...) (20 years ago, 20-Dec-06, to lugnet.trains, lugnet.lego.direct)
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| | Re: S@H site does not contain additional item needed for this NXT add-on.
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"Juergen Stuber" <juergen@jstuber.net> wrote in message news:87bqmngteb.fsf@...ber.net... (...) Thanks, Jurgen! But indeed I had noticed there isn't a power pack available from S@H site for Australia! (...) Interesting to note, so if anyone has it (...) (20 years ago, 1-Dec-06, to lugnet.lego.direct)
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| | Re: S@H site does not contain additional item needed for this NXT add-on.
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(...) Sure, I'm just trying to be helpful. When I bought my battery packs in Oberhausen I didn't know whether I could use the train transformer, and neither did the shop staff (they didn't have the transformer in stock). Later at home I found out it (...) (20 years ago, 1-Dec-06, to lugnet.lego.direct)
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| | Re: S@H site does not contain additional item needed for this NXT add-on.
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(...) That is true, but I think this is more about the fact that the standard train transformer is not available from S@H (at least not to Australia), so anyone reading the Battery information and not knowing what the standard train transformer is (...) (20 years ago, 30-Nov-06, to lugnet.lego.direct)
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