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Subject: 
Re: WooHoo!!
Newsgroups: 
lugnet.general
Date: 
Wed, 8 Dec 1999 19:48:25 GMT
Viewed: 
580 times
  
Yeah, this was a case where I thought that the manager of that TRU should
probably take some time off work to take a few business courses, because what
they did was sure inane business policy (this was in Jackson, Mich. for anybody
who cares).  This was the Friday after Thanksgiving--busiest shopping day of
the year.  After I told the clerk what I wanted, she asked if Target had the
set in stock, and I said yes, at least they did 10 minutes ago.  The clerk took
the ad, went over to the customer service area and had another employee call
Target.  That employee must've been on the phone for 10 minutes waiting for a
response from Target, while the original clerk wandered sort of aimlessly
waiting for the other clerk to get the Target people to talk.  After Target
told them they didn't have the set in stock, the clerk came back and said she
couldn't match the price, and asked if I had gotten a raincheck or anything
like that from Target.  Whereupon I told her what I had told her the first
time--Target had the set in stock when I checked.  So in order to avoid giving
me $30 in savings, two employees were occupied for 10-15 min. each, plus a
checkout lane was out of service, plus I was a tad annoyed.  Great sales
strategy if you ask me.  Oh, well.  At least I did manage to get a 5542 there
using TRU Visa credit!

Alan

In lugnet.general, Steve Demlow writes:
Jeff Stembel (Dragonelf1@aol.com) wrote:

My brother tried to have TRU price-match the 4561 (this being the one week
out of the year that I'm not near a TRU, of course).  He'd just been across
the street at Target and they had a 4561 in stock.  The TRU cashier said
that she had to verify with Target that they had the item in stock before
TRU would price match it.  She called Target which reported that it didn't
have the item in stock, so, no price match.  Has anyone else gotten this
response from TRU?  I've price matched at other stores with no such problems.

Thanks anyway, Alan. :)

Steve
--
Barb & Steve Demlow  |  demlow@visi.com  |  www.visi.com/~demlow/

That *does* seem reasonable (although it sucks that Target didn't
fess to having it in stock) -- no reason for them to match the price
if you can't actually go to Target and buy the same set.  Still a bummer,
though, that they bothered to check.  I bet if your brother had had
a flyer advertising that price, they wouldn't have called
and checked.

--

jthompson@esker.com



Message is in Reply To:
  Re: WooHoo!!
 
(...) That *does* seem reasonable (although it sucks that Target didn't fess to having it in stock) -- no reason for them to match the price if you can't actually go to Target and buy the same set. Still a bummer, though, that they bothered to (...) (25 years ago, 29-Nov-99, to lugnet.general)

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