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 Dear LEGO / 5439
5438  |  5440
Subject: 
Re: One really ticked off Lego customer!
Newsgroups: 
lugnet.general, lugnet.lego.direct, lugnet.dear-lego
Date: 
Tue, 8 Aug 2006 12:52:00 GMT
Viewed: 
410 times
  
In lugnet.general, Ondrew Hartigan wrote:
This sucks.
  So today I was going to finally order the windows I needed for a
building I’ve been building for a while now and I ran into a couple snags.

1.) The lego.com and it’s shop.lego.com sites are not loading properly.
I had to refresh and reload the pages countless times. Obviously this has
something to do with the site it’s self because I’ve never had a problem
before. it took me over an hour!

2.) Shipping is nuts! SaH wanted 12.95 to ship something that weighs
less than 1 pound. Assigning shipping weights to products would easily fix
this but I think TLC would rather make a little extra off the top it seems.

3.) So since when has shop at home charged for sales tax? Not even ebay does
that. When legislation passes requiring it fine, but until then stop raiding
my pocket.

Here’s a little run down of what I was ordering

15 packs of  1x2x2 windows                    $101.85 or  .2716 per part
shipping                                      $ 12.95
sales tax                                    $ 10.33
                                         total $125.13   or   .33368 per part

So between shipping and tax the price jumped right around .06 per part.
This is ridiculous!  Needless to say after screwing with the site for an hour
trying to get it to load I said screw it and went to bricklink.  I think from
now on I’ll be going there whether it cost more or not. At least I know I’ll
be treated fairly.

Ondrew

By an amazing coincidence, I just got an email from LEGO.com this morning that
says that they have free shipping on orders of $75 or more, and when I go to
http://shop.lego.com/ they have the free shipping promotion right on the main
page.  That would take away $12.95 from your order plus a little of the tax.  Of
course, I doubt that free shipping is going to make the site load any faster.

David Gregory



Message is in Reply To:
  One really pissed off Lego customer!
 
This sucks. So today I was going to finally order the windows I needed for a building I’ve been building for a while now and I ran into a couple snags. 1.) The lego.com and it’s shop.lego.com sites are not loading properly. I had to refresh and (...) (18 years ago, 7-Aug-06, to lugnet.general, lugnet.announce.lsahs, lugnet.lego, lugnet.lego.direct, lugnet.market.shopping, lugnet.reviews, lugnet.dear-lego, lugnet.market.shipping)

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