 | | Re: Opinions about LEGO consumer service
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In lugnet.ambassadors, Damon Burke wrote: <snip> (...) <snip> (...) Uhhhhh, hem...haw. Forget it; I don't have the heart. JOHN (17 years ago, 16-Aug-07, to lugnet.ambassadors, FTX)
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| | Re: Opinions about LEGO consumer service
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(...) I have had only positive experiences with Lego Customer Service. When I was eight or nine I wrote customer service to get replacements for some broken pieces. Not only did I get the pieces, but also a hand signed letter from Susan Williams, (...) (17 years ago, 16-Aug-07, to lugnet.ambassadors, FTX)
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| | Re: Opinions about LEGO consumer service
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(...) I talk to Lego customer service almost weekly. I have had very good service from them and they try. My only complaint is that they do not know how to answer difficult questions or any history (except for one person that will search out an (...) (17 years ago, 16-Aug-07, to lugnet.ambassadors, FTX)
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| | Re: peeron inventory correction
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also missing is 41239 Technic Beam 13 one new dark gray (17 years ago, 16-Aug-07, to lugnet.inv)
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| | Re: Opinions about LEGO consumer service
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My experience has been positive. There have been times when pieces were missing or damaged from a set including sticker sheets that were folded, bent and unable to be applied and customer service has always sent the missing pieces. Never had the (...) (17 years ago, 15-Aug-07, to lugnet.ambassadors)
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