 | | Non functioning Micromotor. —Simon Bennett
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| | | Hi I'm not sure if this is the right place for this question but... I just picked up a 6979 in The Entertainer for £20 because it has a few useful bits and one of these is a micromotor... but... it doesn't work. The battery box and the cables are (...) (24 years ago, 19-Mar-01, to lugnet.technic)
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| | | | | Re: Non functioning Micromotor. —Aaron West
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| | | | | (...) Yes, and it is simple. Call LEGO, customer service number or S@H number will do, and they will direct you to the Consumer Affairs Dept. Describe the set by number, part broken and if you can which step in the instructions shows it. They will (...) (24 years ago, 19-Mar-01, to lugnet.technic)
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| | | | | Re: Non functioning Micromotor. —Derek Raycraft
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| | | | | Contact Lego, they are very good about replacing damaged parts. I buy alot of Lego and have only had problems with sets a few times, but lego has always been very good about replacing the bad parts. Derek (24 years ago, 19-Mar-01, to lugnet.technic)
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| | | | | Re: Non functioning Micromotor. —Tony Priestman
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| | | | Hi Simon, In the first instance, call LEGO Consumer Services on 08457 080070. If you explain the problem, they will almost certainly send you a replacement. The micromotors seem to have a habit of jamming: I've destroyed one myself, trying to find (...) (24 years ago, 19-Mar-01, to lugnet.technic)
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| | | | | | Re: Non functioning Micromotor. —Simon Bennett
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| | | | (...) Thanks Tony, Derek and Aaron. I called Consumer Services and they are going to send me a new one - without even asking for the old one first. Now that is both beyond the call of duty and asking for trouble, so... To TLC, well done and to (...) (24 years ago, 20-Mar-01, to lugnet.technic, lugnet.dear-lego)
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