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Subject: 
Re: Non functioning Micromotor.
Newsgroups: 
lugnet.technic
Date: 
Mon, 19 Mar 2001 22:16:25 GMT
Viewed: 
415 times
  
In lugnet.technic, Simon Bennett writes:
Hi

I'm not sure if this is the right place for this question but...

I just picked up a 6979 in The Entertainer for £20 because it has a few
useful bits and one of these is a micromotor... but... it doesn't work.  The
battery box and the cables are not at fault and as I have opened the set I
guess I can't take it back.  Is this perhaps a common thing in motors that
have sat on the shop shelves for a few years?  Is there anything I can do?

Thanks

Simon

Yes, and it is simple.  Call LEGO, customer service number or S@H number
will do, and they will direct you to the Consumer Affairs Dept.  Describe
the set by number, part broken and if you can which step in the instructions
shows it.  They will replace it.  Since this motor has had problems with
reliability in the past, it should be expected that this would happen.  LEGO
usually prefers to resolve this directly with you the consumer.
Best,
Aaron



Message is in Reply To:
  Non functioning Micromotor.
 
Hi I'm not sure if this is the right place for this question but... I just picked up a 6979 in The Entertainer for £20 because it has a few useful bits and one of these is a micromotor... but... it doesn't work. The battery box and the cables are (...) (24 years ago, 19-Mar-01, to lugnet.technic)

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