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Subject: 
Re: RIS 1.0 to 1.5 software upgrade
Newsgroups: 
lugnet.robotics
Date: 
Fri, 12 Nov 1999 03:32:02 GMT
Original-From: 
Maneesh Soni <{maneeshsoni@hotmail.}NoMoreSpam{com}>
Viewed: 
584 times
  
Hi!

I got a RIS 1.0 in October. I called up Lego Consumer affairs to ask for an
update kit for $3.95. They said it is only possible if I had bought from
S@H.

They also say that it is available to only those lego RIS which have a
sticker on the box. The sticker is about the free upgrade thing...I am not
sure exactly.

Moreover, if there is no sticker (as on my box as the shopkeeper had an old
stock) then the entire box is to be shipeed to S@H and they will mail the
RIS1.5. I have to pay the cost of shipping to the S@H.
I am not sure how much it is.

Does anyone have a better idea to get the upgrade kit... and not a
replacement....?


Maneesh



Message has 2 Replies:
  Re: RIS 1.0 to 1.5 software upgrade
 
Here's the details of the transaction which I did to get my RIS 1.5 upgrade for a $3.95 postage and handling fee. I bought the RIS 1.0 at TRU in late August 1999; no 1.5 upgrade sticker on the box. First, I contacted LEGO through the Mindstorms site (...) (25 years ago, 12-Nov-99, to lugnet.robotics)
  Re: RIS 1.0 to 1.5 software upgrade
 
(...) Maneesh, I think that it depends mostly on who you speak with at Lego. Per Rick's instructions, I called Lego customer service last night to order the upgrade. The person that I spoke with had to seek out a manager to figure out how to handle (...) (25 years ago, 12-Nov-99, to lugnet.robotics)

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