Subject:
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Re: I'm good to go...
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Newsgroups:
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lugnet.org.ca.rtltoronto
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Date:
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Tue, 22 Mar 2005 15:20:35 GMT
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Viewed:
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589 times
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In lugnet.org.ca.rtltoronto, Brian Davis wrote:
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In lugnet.org.ca.rtltoronto, David Koudys wrote:
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a) they cared enough to actually do something, form letter or no
b) I didn’t get charged at all for this.
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Actually, I’ve had even better service than that. I’ve requested for
missing parts a few times. Notably few - it still surprises me how good QC is
on such tiny parts, and in at least one case the box was not pristine (TRU
had kept it in the back room far too long) and the part likely fell out
(which I told them... and *still* got the replacement). I’ve also had broken
motors replaced & dead light sensors replaced, again, free of charge (they
just asked for the non-functioning unit back).
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Yep--been there--I’ve had 3 RCX motors replaced--even one that I had dismantled
to check out how it worked--shipped them all the parts and they sent me a new
one for free.
Take care,
Dave K
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Message is in Reply To:
 | | Re: I'm good to go...
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| (...) Actually, I've had even better service than that. I've requested for missing parts a few times. Notably few - it still surprises me how good QC is on such tiny parts, and in at least one case the box was not pristine (TRU had kept it in the (...) (20 years ago, 22-Mar-05, to lugnet.org.ca.rtltoronto, FTX)
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