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Subject: 
Re: suspended Bricklink shops
Newsgroups: 
lugnet.off-topic.debate
Date: 
Mon, 23 Aug 2004 05:55:55 GMT
Viewed: 
1344 times
  
In lugnet.off-topic.debate, David Eaton wrote:
In lugnet.market.brickshops, Mark Papenfuss wrote:
In lugnet.general, Suzanne Rich Green wrote:

BL needs Lar more than Lar needs BL.

[snipping around]

Can you explain why you think BL needs Larry so bad?

1st off, that's not what she said. She said BL needs Lar MORE THAN Lar needs BL.


ok, so take off the 'so bad' ;) But still, I do not see WHY Bricklink NEEDS
Larry. And am more than curious as to why she thinks it does need him - in any
way in any amount.


For you to dismiss Suz's comment as "the most off base comment" you've seen,
well, wow, either you've been reading VERY on-base stuff, or you're jumping to
conclusions.

No, I am expressing an opinion, just as she did. I do not think Bricklink needs
Larry in any way.


I'm not sure I agree. I know people have problems with Larry-- But Larry is BL's
customer. And as we all know, "the customer is always right". When running any
sort of business,


Not true in any way. Its a VERY good theme to strive for, but in no way is that
‘law’. Say a customer tells you they saw a sign saying a $1,000 item was on sale
for $100. They have no proof of it - but you are saying "the customer is always
right" -- so you give it to them for only $100? If so, PLEASE open a store and I
can promise you I will be the first one in the door ;)


it's important to try and spin the positive on any situation,
and try your best to work well with your clients. Sure, you're bound to have
your problems, but really, you should be trying your hardest to make it work
out, and make your customers happy.


Very true - and to even imply Dan is not doing that is silly. If you question
this in any way go take some time to see al the new, and cool, and wanted
features Dan has put into place.


Now, granted I don't know the whole history, but to me, it sounded like Dan was
WAY too quick to not only shut down Larry's store, but to also completely
suspend his account. It's almost like Dan didn't even try to give Larry any sort
of benefit of the doubt or what-have-you.

You must have missed what Dan said:
"taking into consideration your malicious problematic past here"
http://www.bricklink.com/message.asp?ID=63847

(and BTW – I have no interest in debating IF Larry’s past was either problematic
or malicious)

That tells that this is based on a few items (at least), and NOT just on this
one problem. So we have no idea how quick, or slow Dan was in his actions, and
we have no true idea of what went into this, so really - any discussion about
what was done and for what reasons are nothing more than guesses on our part -
and I really have better things to do than play guessing games with people over
this.

But the biggest mistake of all is that it's public now.

And remind me who made the mistake of making it public...

You're completely right that if it were some no-name seller, it'd be easily forgotten and tossed aside.

Exactly.


But the fact is it isn't. It's now 'big public news'. And as a company, BL
really has to present their side of the story well, so that other BL customers
won't think any less of BL.


I think you are wrong. Dan owes nobody a reason. Dan does not NEED to explain
why he runs his site the way he does. And people are going to think what they
want to no matter what is said.. proof of that is already easy to see.

Dan has already said it was due to a 'malicious problematic past' and thats all
that should be needed. Dan does not need to divulge ANY private information.
IMHO if he does - that would be far worse than anything already done. We were
given a reason - some may not like it, some may not think its enough - but fact
remains, thats what we got.


it's a good thing there isn't much competition for Lego
selling forums, cuz if there were, I think this sort of thing might incite an
exodus to the competition (large or small, I dunno).

You must be kidding - there are countless ways and places to buy/sell/trade Lego
items on the internet.


For BL's sake, I hope you guys provide a better picture of what happened, and
better vindicate Dan's actions,

Why? Why does anybody need, or even deserve to be told private information -
especially when it IS business related?


Mark P
LoB



Message has 3 Replies:
  Re: suspended Bricklink shops
 
(...) If he doesn't explain himself and continues to run his business (1) like a crazed dictator than other users may worry that continued investment in BrickLink is not going to yeild returns. Examples - I've been pondering re-opening my Bricklink (...) (20 years ago, 23-Aug-04, to lugnet.off-topic.debate, FTX)
  Re: suspended Bricklink shops
 
(...) I'm not sure I'd say that it needs him so much as would be better off *with* him than without, particularly if 'without' means bad press. (...) You *are* expressing an opinion, but that wasn't my point there. The "the most off base comment" (...) (20 years ago, 23-Aug-04, to lugnet.off-topic.debate)  
  Re: suspended Bricklink shops
 
"Mark P" <mark@landofbricks.com> wrote in message news:I2vxt7.q1p@lugnet.com... (...) I have a real problem with businesses that like to lay down the law without providing a reasonable explanation as to why. A while back I had an issue with my ISP (...) (20 years ago, 25-Aug-04, to lugnet.off-topic.debate)

Message is in Reply To:
  Re: suspended Bricklink shops
 
(...) 1st off, that's not what she said. She said BL needs Lar MORE THAN Lar needs BL. If, on a scale from 1 to 10, Lar needs BL at a 1, then the implication is that BL needs Larry at *least* 1, but probably more. She's not saying that BL will (...) (20 years ago, 23-Aug-04, to lugnet.off-topic.debate)

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