To LUGNET HomepageTo LUGNET News HomepageTo LUGNET Guide Homepage
 Help on Searching
 
Post new message to lugnet.market.theoryOpen lugnet.market.theory in your NNTP NewsreaderTo LUGNET News Traffic PageSign In (Members)
 Marketplace / Theory / 1486
1485  |  1487
Subject: 
Re: Toysrus.com and KBKids.com among 7 online retailers to pay $1.5m for shipping delays.
Newsgroups: 
lugnet.market.theory
Date: 
Fri, 28 Jul 2000 16:53:03 GMT
Viewed: 
1008 times
  

She said Toysrus.com shipped 95 percent of its orders
on time last holiday season and that the company
continues to make strides to improve its shipping
process. "

Well, I am glad I was one of the 5% then, I got $100.00 in free LEGO
products! : )
My order was for my business, with the cheap sets they had at the time, so I
was not too dissappointed.


Then *why* did they give
out, what was it, $100 credit to certain shoppers?

Customer sat.

Hmm... what is this reference to? I am not picking it up.

Scott S.
--
Systems Administrator-Affiliated Engineers -> http://www.aeieng.com
LEGO Page -> http://www.geocities.com/Area51/Station/3372/legoindex.html
Want LEGO Parts at Great Prices? Visit The Sanburn Systems Company!
http://www.sanburnsystems.com

Sigh, I guess I have to change my signature soon..... as soon as I find out
where I am going.



Message has 1 Reply:
  Re: Toysrus.com and KBKids.com among 7 online retailers to pay $1.5m for shipping delays.
 
(...) Julie asked why they gave out 100 bucks if they didn't have to, and I said for customer sat (that is "customer satisfaction") reasons. Consultingspeak, sorry. ++Lar (24 years ago, 29-Jul-00, to lugnet.market.theory)

Message is in Reply To:
  Re: Toysrus.com and KBKids.com among 7 online retailers to pay $1.5m for shipping delays.
 
(...) "Make Strides" as opposed to "taking steps" means they acknowledge in marketingspeak that they have a long way to go yet. strides are bigger than steps. :-) (...) Cheaper than hiring big lawyers, and if they publicly admit they weren't they (...) (24 years ago, 28-Jul-00, to lugnet.market.theory)

6 Messages in This Thread:

Entire Thread on One Page:
Nested:  All | Brief | Compact | Dots
Linear:  All | Brief | Compact

This Message and its Replies on One Page:
Nested:  All | Brief | Compact | Dots
Linear:  All | Brief | Compact
    

Custom Search

©2005 LUGNET. All rights reserved. - hosted by steinbruch.info GbR