 | | Re: US S@H Specials, Sep 19 - Sep 25, 2001
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| Is anyone aware of changes to LEGO's Shop at Home customer service that would account for the fact that when I tried to call today and place an order I ended up speaking with a guy who had never heard of the weekly Shop at Home specials? In fact, he (...) (23 years ago, 20-Sep-01, to lugnet.market.shopping, lugnet.dear-lego)
| | | | | Re: US S@H Specials, Sep 19 - Sep 25, 2001
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| (...) from what I know, when S@H get overloaded, the overflow goes to the same terrible outsource companey. When that happens to me, and it's always easy to tell, I just hang up, and try again later... Those outsourcers are aweful. They actually (...) (23 years ago, 20-Sep-01, to lugnet.market.shopping)
| | | | | Re: US S@H Specials, Sep 19 - Sep 25, 2001
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| I just spoke with an actual employee of LSAH and she said that due to call volume today I was probably sent to the Answering Service and that's why the guy I talked to was not aware of weekly specials or the term "Shop At Home". So now I know - next (...) (23 years ago, 20-Sep-01, to lugnet.market.shopping)
| | | | | Re: US S@H Specials, Sep 19 - Sep 25, 2001
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| (...) If you call S@H directly at this number (800) 835-4386 you will never go to the overflow service. Of course this means you cannot order when they are closed on the weekends and at night. BEN GATRELLE (23 years ago, 20-Sep-01, to lugnet.market.shopping)
| | | | | Re: US S@H Specials, Sep 19 - Sep 25, 2001
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| To All, (...) to (...) Indeed. Now that I can order via their website, the only time I call is if they have a special that I like. I hope that gets diverted into the website sometime as well. Scott S. -- MichLUG Member, www.michlug.org Personal (...) (23 years ago, 22-Sep-01, to lugnet.market.shopping)
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