Subject:
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Re: VERY BAD Experience at Zany Brainy Lancaster, PA
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Newsgroups:
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lugnet.market.shopping
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Date:
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Sun, 28 Mar 1999 15:59:41 GMT
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Reply-To:
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lpien@IWANTNOSPAM{stopspam}.ctp.com
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Viewed:
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637 times
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Rob Doucette wrote:
>
> Larry Pieniazek wrote in message <36FD80C1.5CDD4DEE@voyager.net>...
> > Or else, call CA and tell them what happened,
>
> Is this where ZB is based??
Whoops, sorry! I meant Consumer Affairs, the TLG organisation that
"makes things right" when customers have problems. 'Tis a standard
abbreviation in these parts but not to everyone. Sorry about that. Call
S@H for their number if you don't have it handy (but I think it's
printed in most any catalog).
> Seriously , I'm going to return it on Monday
> evening, what do you think would be fair compensation, if any?? A one time
> discount of 50%?? I'd like to give the local store an opportunity to set
> things straight.
That seems fair enough... IF the remaining parts, in the condition they
are in, are worth that to you. If not, explain the situation, and press
politely for a refund, perhaps with a bit extra thrown in to make up for
the drive.
--
Larry Pieniazek http://my.voyager.net/lar
FDIC Know your Customer is wounded, thanks to you, but not dead...
See http://www.defendyourprivacy.com for details
For me: No voyager e-mail please. All snail-mail to Ada, please.
- Posting Binaries to RTL causes flamage... Don't do it, please.
- Stick to the facts when posting about others, please.
- This is a family newsgroup, thanks.
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