Subject:
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Re: VERY BAD Experience at Zany Brainy Lancaster, PA
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Newsgroups:
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lugnet.market.shopping
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Date:
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Sun, 28 Mar 1999 01:07:13 GMT
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Reply-To:
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lpien@iwantnospamNOMORESPAM.ctp.com
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Viewed:
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691 times
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This was a return, and ZB didn't do a good enough job of checking. ZB is
an excellent place. After you calm down, call them up. I'd wager they'll
take it back if that's what you want to do. They might even reimburse
you for mileage if you're polite. Or else, call CA and tell them what
happened, they no doubt will make good the missing or damaged parts.
However, you probably should have checked the set out a bit better
yourself before you bought it. Myself, I always ask to open these up at
the store to check. I bet if it had been me I would have been out the
door with it for no more than 15 dollars, because I know just how to
haggle on damaged goods.
Next time, check carefully before you buy stuff that's not factory
sealed.
Rob Doucette wrote:
>
> My first rant... (kind of long)
>
> I thought I made a decent find today at the ZB in Lancaster, PA. (For
> anyone not familiar with the area, it is under heavy construction and not
> that easy to get to. Also, for me its about a 1/2 hour drive, so I don't
> make it out there that often.) Anyhow... I found one 8440 Formula Flash on
> the shelf. I had not seen this set on pas trips,I usually peruse the Lego
> aisles quite closely, so I thought it must be my luck to find some old
> inventory on display.
>
> The price tag was gone and the box was badly shelf worn, having been retaped
> closed in several places. Opening the cover flap, it looked like everything
> inside was untouched. I took it to the register asked about the price and a
> discount for the wear and bought it for $39, down from $50. Not a great
> deal, but I was happy.
>
> I get the thing home, make myself a drink, and prepare for a nice Saturday
> afternoon of Lego building. What do I find?? One of the parts bags inside
> is a ziplock sandwich bag, the others are stapled and taped shut, the tubing
> has already been cut (not straight or to proper length), the tires were
> rimmed backwards, the soft rubber parts are covered with lint (not my own),
> the manual looks like it was dropped in the toilet and air dried, and the
> sticker sheet is missing. What, no free Lego club membership card?!?. OK,
> now I'm a little PO'd.
>
> So lets see if all of the parts are here, after all, that's what I'm really
> after...
>
> THIS THING HAS ALREADY BEEN ASSEMBLED ONCE AND THEN DISASSEMBLED WITH WHAT
> MUST HAVE BEEN A VERY DULL BUTTER KNIFE!! Most of the red plates are dinged
> on the edges from being pried apart and don't seat properly, the steering
> cable ends won't stay latched, assorted scratches on other parts... (mental
> image of wife definitely not convinced of the $39 value, my haggling prowess
> is diminished). Now I'm alot PO'd.
>
> I'm too mad to pick up the phone and feign politeness... I'm barely able to
> type (thank God for spell checkers...). I think I'll take my drink and go
> walk around the neighborhood for a while...
>
> In all fairness to ZB, this must have been some management trainee moron,
> who thought it was important to maximize use of inventory, even if it meant
> selling flea market quality goods as if it were new. I'll let everyone know
> what the official ZB response is to my predicament.
>
> -Rob Doucette.
--
Larry Pieniazek http://my.voyager.net/lar
FDIC Know your Customer is wounded, thanks to you, but not dead...
See http://www.defendyourprivacy.com for details
For me: No voyager e-mail please. All snail-mail to Ada, please.
- Posting Binaries to RTL causes flamage... Don't do it, please.
- Stick to the facts when posting about others, please.
- This is a family newsgroup, thanks.
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Message has 2 Replies:
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 | | VERY BAD Experience at Zany Brainy Lancaster, PA
|
| My first rant... (kind of long) I thought I made a decent find today at the ZB in Lancaster, PA. (For anyone not familiar with the area, it is under heavy construction and not that easy to get to. Also, for me its about a 1/2 hour drive, so I don't (...) (26 years ago, 27-Mar-99, to lugnet.market.shopping)
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