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Just as a heads up to all of the folks that ordered the Shuttles and other items from the Entertainer during the confusion a few weeks ago... I ordered several Shuttles but then cancelled my order after the price correction. I looked at my credit (...) (25 years ago, 17-Dec-99, to lugnet.market.shopping)
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| | Re: e-Commerce, Entertainer, Exchange rate
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(...) Did you get this resolved? Just curious. It seems like the credit card company should be willing to resolve this. (25 years ago, 17-Dec-99, to lugnet.market.shopping)
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| | Re: e-Commerce, Entertainer, Exchange rate
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To me it seems like a fair course of events (between the credit card and myself that is). One day they exchanged currency a for currency b. The next day they converted currency b back into currency a. It would have been better for me if the order (...) (25 years ago, 17-Dec-99, to lugnet.market.shopping)
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| | Re: e-Commerce, Entertainer, Exchange rate
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(...) It seems to me they should eat it. In all probability, they paid nothing since they presumably don't exchange money on a daily basis. From what I know about credit card companies (from my mother working the phones for a credit card company), I (...) (25 years ago, 17-Dec-99, to lugnet.market.shopping)
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| | Re: e-Commerce, Entertainer, Exchange rate
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(...) My guess is the CC company will pay for it but the Entertainer *should*. They (credit card) may prefer it if you dispute the charge and refund. Doug (25 years ago, 17-Dec-99, to lugnet.market.shopping)
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| | Re: e-Commerce, Entertainer, Exchange rate
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(...) Why should the vendor pay? Again, I don't think the credit card company exchanges money on a daily basis. I don't think they even bill the vendor on a daily basis. Also, the vendor is dealing with their local branch of the credit card company. (...) (25 years ago, 17-Dec-99, to lugnet.market.shopping)
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| | Re: e-Commerce, Entertainer, Exchange rate
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Because they shouldn't have processed the charge in the first place (IMO). It's probably true that the credit card company would probably not take an actual loss anyway so that probably makes more sense. Perhaps just a peeve of mine but I don't (...) (25 years ago, 17-Dec-99, to lugnet.market.shopping)
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| | Re: e-Commerce, Entertainer, Exchange rate
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(...) Well, ultimately, Nick should *not* eat the cost. I agree that the Entertainer should, if anyone does. This was all essentially their fault anyway - the mistake, the orders needing to be cancelled, yada, yada, yada... (25 years ago, 17-Dec-99, to lugnet.market.shopping)
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| | Re: e-Commerce, Entertainer, Exchange rate
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(...) I've heard from a couple of friends of mine who run online computer "stores" that their merchant agreements specifically forbid charging before shipment. Wouldn't know that to see what some companies do, though. (25 years ago, 17-Dec-99, to lugnet.market.shopping)
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