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Hi,
I have a problem I was hoping to get some advice about:
I recently bought Backhoe Loader through eBay.
(I live in Israel so I couldn't use lego direct)
On the auction the seller requested that international bidders contact him
before bidding, so I did, asking for a shipping quote. He also wrote that the
buyer will cover the PayPal cost (6$).
He gave me a quote of 42.50 US$ for Airmail Parcel Post.
So, I used "Buy it now" to buy the set and paid 141$ ( = 93$ (price) + 42$
(shipping) + 6$ (paypal)).
Fast shipping, nice packaging & excellent set.
BUT...
It's clearly marked on the box that the shipping was 32.50 US$.
That's 10$ less than the quote I got!
10$ S&H ????
I asked him about that difference and got a touching letter saying that:
- most of his customers ask about that difference.
- the materials alone cost him 6$ (the packaging is nice, but nothing I haven't
seen before)
- he is in this business to earn a small profit.
- international shipping is a big hassle after September 11.
- the only reason he deals with it is because he has to feed two kids.
- I agreed to the shipping quote.
So...
What should I do?
Is that acceptable as a decent way of conducting business?
Should I insist to get that difference back? (can he refund part of the money
through PayPal?)
Should I leave negative/neutral feedback?
This guy has 230 positive feedbacks with NO negative or neutral ones! Am I the
only one that feels bad about such a behavior?
Any feedback will be appreciated as I'm really not sure what to do and if my bad
feeling about this is even justified.
Thanks,
- David
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Message has 2 Replies:
 | | Re: 10$ S&H ???
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| (...) My view goes something like this... International shipping involves more paperwork than inside the US shipping. You have to get it right or else the package might not arrive in a timely fashion (or might even get bounced back to the sender). (...) (21 years ago, 19-Nov-03, to lugnet.market.theory, lugnet.market.shipping)
| | | Re: 10$ S&H ???
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| "David Arnon" <david_arnonPlease@N...l.Spamcom> wrote in message news:HoKqp0.1H4t@lugnet.com... [ ... snipped ... ] (...) money (...) the (...) my bad (...) Were the charges listed as Shipping and Handling or just Shipping? If it was stated as S&H, (...) (21 years ago, 19-Nov-03, to lugnet.market.theory, lugnet.market.shipping)
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